The Patient Experience: Optimizing customer service for better health outcomes
Discover patient experience trends and best practices for today’s healthcare leaders.
The digital era has issued in a new frontier for the healthcare industry. Never before have consumers been so empowered when it comes to their health, and with more information, comes increased options and greater competition. Discover industry trends, best practices and expert insights from TELUS International, serving the customer experience and digital services needs of today’s healthcare leaders.
This e-book covers:
- The top patient experience tech trends in healthcare
- How to leverage artificial intelligence for proactive customer service
- Balancing patient privacy, innovation and customer service in today’s IoT era
- The leading health-tech companies reshaping the industry
Get a pulse on trends in healthcare CX
See why patient experience is vital to success in the healthcare industry.