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The Patient Experience: Optimizing customer service for better health outcomes

Discover patient experience trends and best practices for today’s healthcare leaders.

Healthcare customer experience background image

The digital era has issued in a new frontier for the healthcare industry. Never before have consumers been so empowered when it comes to their health, and with more information, comes increased options and greater competition. Discover industry trends, best practices and expert insights from TELUS International, serving the customer experience and digital services needs of today’s healthcare leaders.

This e-book covers:

  • checkmarkThe top patient experience tech trends in healthcare
  • checkmarkHow to leverage artificial intelligence for proactive customer service
  • checkmarkBalancing patient privacy, innovation and customer service in today’s IoT era
  • checkmarkThe leading health-tech companies reshaping the industry

Get a pulse on trends in healthcare CX

See why patient experience is vital to success in the healthcare industry.


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