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How Melio uses CX as a brand-defining moment

Posted July 12, 2021
Podcast banner Ingrid Olson

(Previously recorded as TELUS International Studios) Joining us on the TELUS International Studios podcast is Ingrid Olson, director of customer experience at Melio. Ingrid offers a fresh perspective on the evolution of payment platforms and the technologies behind them, as well as the CX industry as a whole. How can you use CX as a brand defining moment? How can CX teams prove value to their C-suite? What is the best way to handle periods of expansive growth? Ingrid shares her thoughts on these questions and more.

To learn more about TELUS International and our digital CX solutions, contact us today.

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