Cloud Contact Center
- Insights
- Digital Experience
- Cloud Contact Center
Cloud Contact CenterHow the cloud makes work easier for contact center agents
Cloud solutions in contact centers are changing the customer service game not only for customers, but also for agents. Learn about the top three benefits of a cloud-based contact center.
Cloud Contact CenterHealthcareRapidly implementing customer experience solutions for patients during a pandemic
The COVID-19 pandemic significantly impacted businesses across all industries, especially those within the healthcare sector. Learn how TELUS International transformed a client’s ability to offer patient care over the phone with a Cloud Contact Center.
Cloud Contact CenterCloud Contact 360 Solution
Provide your remote agents with a feature-rich, cloud-native contact center platform. As part of our “connect, enable and engage” cloud technology portfolio, Cloud Contact 360 (CC360) delivers pure-cloud, omnichannel services accessible anywhere that has an internet connection.
Cloud Contact CenterWhat to consider before moving your contact center to the cloud – security, technology and costs
According to research, 90% of companies who have made the leap to a cloud contact center are satisfied with the move. But that begs the question for those who haven’t transitioned yet: should they make the leap too? Experts share what to consider first.
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.
Subscribe now