Digital Trends

See why cloud technology, data protection, AI, interactive voice search and navigation and omnichannel experience are the top digital CX trends in 2023.

See what three thought leaders had to say about the future of digital customer experience.

Tourism is rebounding, but traveler’s expectations have evolved. Uncover new travel trends to prepare your brand and CX teams for the future.

What is your company doing to capitalize on visual search? Find out what it takes to win on Google multisearch, Snapchat Lens and other visual tools.

What is Web3 and how will it impact brands? Learn about the evolution from Web 1.0, to Web 2.0, to Web3, and where the internet is heading.

Learn the commonalities and differences between augmented reality, virtual reality, mixed reality and extended reality, including popular use cases.

Nothing moves faster than the world of technology. Keep up with the help of these podcasts featuring the industry’s most charismatic hosts and insightful guests.

Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.

Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.

As part of the TELUS International leadership series, conceptual artist Kevin Abosch discusses the meteoric rise of NFTs and the digital evolution of the art world. Discover key takeaways from the event and how these learnings can be applied across industries.