Digital Trends

Chief financial officer? Try chief future officer. Learn how the role of the CFO is changing to align with economic conditions and new technology.

Who, what, when, where, why and how. Introducing Questions for now, a podcast from TELUS International sharing compelling perspectives on the digital customer experience (CX).

See what three thought leaders had to say about the future of digital customer experience.

TELUS International, in partnership with Statista, surveyed 250 enterprise leaders to explore where they plan to invest in digital customer experience (CX) technology in 2023. Uncover the results.

Keep up with the latest in digital customer experience in 2023. Check out this list of important stats to kick-start your CX planning for the year ahead.

Tourism is rebounding, but traveler’s expectations have evolved. Uncover new travel trends to prepare your brand and CX teams for the future.

What is Web3 and how will it impact brands? Learn about the evolution from Web 1.0, to Web 2.0, to Web3, and where the internet is heading.

Learn the commonalities and differences between augmented reality, virtual reality, mixed reality and extended reality, including popular use cases.

TELUS International surveyed 100 tech executives to find out where they plan to invest in digital customer experience in 2022. Uncover the results.

Keep up with the latest in digital customer experience in 2022. Check out this list of important statistics.