Digital Trends
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Survey results: Digital customer experience priorities for leaders in 2023
TELUS International, in partnership with Statista, surveyed 250 enterprise leaders to explore where they plan to invest in digital customer experience (CX) technology in 2023. Uncover the results.
- Digital TrendsFinancial Services & Fintech
The top emerging technologies in banking in 2022
Get a glimpse of the technology that banking leaders are investing in this year with this new report from Forrester.
- Digital TrendsTravel & Hospitality
Sustainable travel, bleisure trips and other travel trends to watch for in 2022
Tourism is rebounding, but traveler’s expectations have evolved. Uncover new travel trends to prepare your brand and CX teams for the future.
- Digital TrendseCommerce
Is visual search the future of search engines?
What is your company doing to capitalize on visual search? Find out what it takes to win on Google multisearch, Snapchat Lens and other visual tools.
- Digital TrendsTechnology
Web3: Past, present and future
What is Web3 and how will it impact brands? Learn about the evolution from Web 1.0, to Web 2.0, to Web3, and where the internet is heading.
- Digital Trends
Extended reality 101
Learn the commonalities and differences between augmented reality, virtual reality, mixed reality and extended reality, including popular use cases.
- Digital Trends
Executive survey results: Digital customer experience priorities for tech leaders in 2022
TELUS International surveyed 100 tech executives to find out where they plan to invest in digital customer experience in 2022. Uncover the results.
- Digital Trends
22 important digital customer experience stats for 2022
Keep up with the latest in digital customer experience in 2022. Check out this list of important statistics.
- Digital TrendsTechnology
10 podcasts for digital CX disruptors
Nothing moves faster than the world of technology. Keep up with the help of these podcasts featuring the industry’s most charismatic hosts and insightful guests.
- Digital Trends
Digital twin technology: what it is and why it matters
Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.
- Digital TrendseCommerce
How extended reality is redefining the eCommerce experience
Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.
- Digital Trends
Meet Marty Cooper, the inventor of the cell phone
Marty Cooper, the inventor of the cell phone, shared insights with TELUS International about the invention, the path to accessibility and what’s next. Read on to hear the innovator’s perceptive account.
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