DX Best Practices

See how TELUS International can help card services brands meet rising consumer expectations through high-tech, high-touch customer experiences.

Trends show a major spike in travel for 2022, but many travel and hospitality brands aren’t prepared for it. Get ready with these six CX strategies.

Learn how techfin companies are using their marketplace momentum and digital ubiquity to gain a foothold in the fast-growing financial sector.

On this episode of TELUS International Studios, we chat with Peter Ryan of Peter Ryan Advisory. A former guest of the podcast way back in 2017, Peter offers a unique approach to which technology has remained on top, how the world of CX has shifted because of the COVID-19 pandemic, the use of analytics to understand your customer base, and how society’s needs have changed since then.

Discover how businesses are adapting to make more resilient versions of themselves and creating interesting new dimensions to the customer experience in the process.

Alan Coleman - Founder - Sweepr

Serving as a trusted advisor, TELUS International works with clients to achieve the best results through continuous process improvement.

Learn how leading travel & hospitality brands are taking a high-tech, high-touch approach to deliver better customer experiences.

Discover some of the best ways for telcos to incorporate and leverage digital technology such as RPA, data and analytics, conversational bots and UX/UI.

Digital transformation isn’t unlike building a house. Discover how every component of your company contributes something different to the overall success of the project.