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Six steps for conversational bot success: A helpful primer for chatbot implementation

Make the most of your conversational bot investment with our easy-to-follow guide featuring best practices that can be applied to your digital transformation journey.

An illustration of a bot floating above a mobile phone

Conversational bots have proven their ability to increase performance, reduce cost and propel live agents into more rewarding roles – but not without careful planning, ongoing care and a clear strategy. Make the most of your investment with our easy-to-follow guide featuring best practices that can be applied to your digital transformation journey.

This primer includes:

  • checkmarkCommon questions and answers related to bot implementation
  • checkmarkTips for achieving cross-departmental buy-in
  • checkmarkCost considerations
  • checkmarkKey metrics for evaluation
  • checkmarkQualities to look for in a digital CX partner

The latest best practices for bots

Don't learn the hard way. Dodge common obstacles with six steps for conversational bot success.

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