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Digital ExperienceDeploying automation to assist agents at a consumer robotics company
Learn about how we helped a consumer robotics company improve their digital customer experience with agent-facing automation.
People & CultureCommunications & MediaDelivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand
Discover how TELUS International implemented a successful recruitment process outsourcing partnership with a leading brand to rapidly scale its workforce.
Trust & SafetyTechnologyPreventing fraud for a global tech company in the travel and hospitality space
See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
Cloud & IT LifecycleLeveraging Google Cloud’s Migrate for Compute Engine (M4CE) to unlock new levels of cloud transformation
Discover how TELUS International’s Managed Cloud Services helped a client with the migration of virtual machines from their on-premises data center to Google Cloud.
Cloud & IT LifecycleTechnologyUpgrading a computing environment with TELUS International's Mainframe Cloud Services
Explore how TELUS International's Managed Cloud Services provide flexibility, cost efficiency and enhanced security and control.
Customer ExperienceFinancial Services & FintechStreamlining operations and kickstarting the digital transformation journey of a leading financial services brand
Uncover how TELUS International’s business process consultants helped a leading financial services brand optimize its operations, enhance its customer experience (CX) and begin its digital transformation journey.
Cloud & IT LifecycleTravel & HospitalityEnhancing the employee experience for a large North American airline with a skilled service desk
Discover how TELUS International partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance the employee experience during challenging industry conditions.
AI DataTechnologyBuilding a multilingual dataset with high-quality data collection and annotation
Learn how a leading technology client leveraged TELUS International’s AI Data Solutions to build a multilingual dataset that helps researchers scale natural language understanding technology.
AI DataTechnologyFacilitating transactional review and online shopping services for a global tech giant
Examine how TELUS International evaluated high-quality data and merchant ratings to enhance the customer experience.
Digital ExperienceFinancial Services & FintechDriving efficiency with digital automation for a financial services brand
Discover how TELUS International implemented a comprehensive intelligent automation solution for a financial services client that enabled operational efficiency, a reduction in employee effort and an overall increase in customer satisfaction.
Cloud & IT LifecycleTechnologyProcessing vast amounts of Salesforce call data with intelligent automation solutions
TELUS International’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.
Digital ExperienceCommunications & MediaEnhancing mobile UX and UI for a telecommunications behemoth
Uncover how TELUS International developed a specialized response card, enabling a large communications and information technology company’s mobile customers to efficiently find information for an effortless customer experience (CX).
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