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- Digital Experience
Preparing for the digital customer experience: Asking the right questions to turbo-charge digital transformation
Guide the strategic digital discussions and evaluations within your organization with this workbook created in partnership with IDC.
- Digital ExperienceTechnology
Omnichannel made easy: Implementation checklist for fast-growing tech brands
Navigate an omnichannel implementation while keeping the customer experience front and center.
- Digital ExperienceTravel & Hospitality
Omnichannel made easy: Implementation checklist for travel and hospitality companies
This easy-to-follow omnichannel checklist created by Everest Group, in partnership with TELUS International, is designed to assist today’s most successful travel brands navigate to an omnichannel customer experience strategy.
- Digital ExperienceFinancial Services & Fintech
Omnichannel made easy: Implementation checklist for finance and fintech companies
Download an easy-to-follow checklist created by Everest Group, in partnership with TELUS International, to help financial services and fintech firms acquire and retain customers while managing a true omnichannel strategy.
- Digital Experience
Delivering Omnichannel Customer Experience
Everest Group, in partnership with TELUS International, has released its second paper in a two-part series, offering a practical guide to successful omnichannel execution.
- Digital Experience
From Multichannel to Omnichannel Customer Experience
A checklist to help organizations assess their readiness to make the jump from multichannel to omnichannel CX.
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