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AI DataThe TELUS International guidelines for responsible AI
Discover TELUS International’s responsible AI principles for delivering better AI outcomes.
Trust & SafetyExpanding content moderation capabilities helps fast-growing brands earn customer trust
In this IDC Info Snapshot, discover the benefits of engaging an experienced CX partner for content moderation to safeguard your online communities.
AI DataQuality, quantity, and responsibility: Three key data pillars for successful AI implementations
In this IDC Info Snapshot, learn about the three key pillars for any successful AI implementation and the advantages of partnering with a trusted advisor to create and deliver your AI vision.
Cloud & IT LifecyclePartnering with a managed service provider can help companies achieve agility, scale, and business value with cloud
Uncover the advantages of partnering with a trusted advisor to create and deliver your cloud vision in this IDC Info Snapshot.
Customer ExperienceWhy fast-growing brands need an experienced CX service provider to scale operations
Discover the advantages of partnering with an experienced CX service provider to scale your operations in this IDC Info Snapshot.
Digital ExperienceSix steps for conversational bot success: A helpful primer for chatbot implementation
Make the most of your conversational bot investment with our easy-to-follow guide featuring best practices that can be applied to your digital transformation journey.
AI DataThe essential guide to AI training data
Discover best practices for the sourcing, labeling and analyzing of training data from TELUS International, a leading provider of AI data solutions.
Customer ExperiencePreparing for the digital customer experience: Setting priorities to turbo-charge digital transformation
Help your organization excel in the new digital economy with this infobrief from IDC.
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