Building your tech company's customer support toolset for scale
When a fast-growing tech company is rapidly growing, it can be tough to take time out to fine tune certain elements of the business, including customer service. Here are some tools to consider when building your customer support tech stack for scale.
The tipping point: When should fast-growing companies stop ignoring customers?
Sometimes the best thing a fast-growing tech company can do for its customers is ignore them — or so says LinkedIn co-founder Reid Hoffman. But, how do you recognize that critical moment when ignoring customers could actually be detrimental to the company?
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.Subscribe now