You've heard of product-market fit, but what about profit-market fit? Learn the difference and how scaling tech brands can achieve it.
See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
To keep their communities safe, brands must moderate user-generated content, including the content of user profiles. Learn all about profile moderation.
Explore how TELUS International's Managed Cloud Services provide flexibility, cost efficiency and enhanced security and control.
Learn how a leading technology client leveraged TELUS International’s AI Data Solutions to build a multilingual dataset that helps researchers scale natural language understanding technology.
Examine how TELUS International evaluated high-quality data and merchant ratings to enhance the customer experience.
The tech industry is experiencing one of its most significant downturns on record, but companies are not helpless. Explore strategies to adapt.
TELUS International’s RPA as a Service (RPAaaS) solution enabled a
technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.
NFTs are everywhere. Discover common customer experience (CX) challenges with NFTs, and the leading ways in which they might be countered.
What is Web3 and how will it impact brands? Learn about the evolution from Web 1.0, to Web 2.0, to Web3, and where the internet is heading.
There are often tell-tale signs that it’s time to consider customer experience outsourcing. Read about the signs and how to recognize them.
Discover how a leading technology company leveraged TELUS International’s expertise to develop one of the first global wellness strategies on their behalf.
Discover how TELUS International supports a global leader in short-form video content with moderation and ad review services.
Upgrade your CX operations. From customer care to content moderation to bots and AI