Corporate Culture

See how team members brought the TELUS International values to life in communities around the world.

Read the 2022 TELUS International Sustainability Report to gain insight into our company’s areas of focus and forward-looking commitments.

TELUS International surveys related to the future of work explored top-of-mind themes like automation and employee wellness. Take a look at the findings.

A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.

Evelyn Doyle, HR Director EMEA at Patagonia, talks to us about how empowering employees to be a part of something bigger is the secret that’s stitched into Patagonia’s fabric.

Working remotely has its fair share of challenges. Discover key strategies to inspire and engage your employees and keep your corporate culture going strong.

Curiosity isn’t just an innate characteristic people possess. Rather, it’s a behavior that can be learned with a little encouragement. Learn how to foster a culture of curiosity in the workplace and improve the customer experience in the process.

Employee feedback has the ability to reshape both your business and the customer experience. Discover some of the leading ways to elevate your teams’ voices.

If your employees love your company, then your customers are sure to follow. Discover how employee journey mapping can create a virtuous cycle that benefits your team members, your customers and your bottom line.

Understaffing and overstaffing your contact center both come with serious consequences. Find tips on how to maximize your workforce efficiency and effectiveness in the year ahead.