People & Culture

Illustration of humans and robots working together to piece together a puzzle

Infographic: Visualizing the future of work

TELUS International surveys related to the future of work explored top-of-mind themes like automation and employee wellness. Take a look at the findings.

Corporate Culture

Infographic: Visualizing the future of work

TELUS International surveys related to the future of work explored top-of-mind themes like automation and employee wellness. Take a look at the findings.

Case Study
Remote Workplace
Holistic Work Anywhere solution helps transform virtual mental healthcare and enable meaningful patient experiences
Recruitment & Hiring
Why agents who take control perform best
Remote Workplace
Four CSR best practices for a remote work environment

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People & Culture

Corporate Culture

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Photo of TELUS International team members in an office setting, gathered around laptop computers and taking written notes

How outsourcing can facilitate culture-led growth, according to leaders

Your culture is your differentiator, but it could also be a business generator. See how outsourcing can facilitate culture-led growth.

Technology

Getting employee engagement right when ramping in the tech sector

Podcast

How Patagonia's employee engagement leads to great CX

Diversity & Inclusion

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Image of Dottie Schindlinger, executive director of the Diligent Institute, depicting text that reads "Five of the biggest governance trends impacting business today"

Five of the biggest governance trends impacting business today

In the digital age, navigating risk and compliance takes constant attention. Read on to learn the top five governance trends impacting businesses today.

Five of the biggest governance trends impacting business today

In the digital age, navigating risk and compliance takes constant attention. Read on to learn the top five governance trends impacting businesses today.

Learning & Development

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$Podcast Banner Dan Pontefract$

Podcast

Employers as Educators

On this episode of TELUS International Studios, we’re joined by Dan Pontefract, previous Chief Envisioner and Chief Learning Officer at TELUS. Dan launched the TELUS Transformation Office to improve workplace culture and the TELUS MBA program via University of Victoria. He speaks about the purpose of L+D, and how nurturing employees to further develop their skill sets can improve confidence, drive, fulfillment and overall company culture.

Red telephone with help text isolated on a white background

How to prepare customer service agents for threatening or emergency interactions

Winning with gamification in the contact center

Recruitment & Hiring

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Grid displaying six different 3D avatars of different individuals

How virtual recruitment can help brands stand out

Discover how innovative virtual recruitment ideas can help brands capture the attention of job seekers in a crowded hiring environment.

A young woman wearing headphones sitting at a laptop computer smiling.

Case Study

Communications & Media

Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand

Chairs and a search bar, with one chair highlighted, meant to symbolize recruiting and hiring

Attracting and hiring top talent in content moderation

Remote Workplace

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Podcast

How to engage a remote workforce with technology

On this episode, we’re joined by Gideon Pridor, chief marketing officer at Workvivo, a comprehensive digital employee engagement platform that has the feel of a social networking site. Listen for insights on how to use technology for remote workforce engagement.

Illustration of two people conversing over video conferencing technology

Three key remote recruitment best practices and hiring strategies

Illustration of person working remotely on a laptop, with a phone, notepad, tea, lamp and plant nearby

Customer care from anywhere

Wellness

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Games

What your support team needs to know about gamer mental health

People are spending more time than ever with video games since the pandemic began. Here’s what you need to know to better support gamer mental health.

Games

What your support team needs to know about gamer mental health

People are spending more time than ever with video games since the pandemic began. Here’s what you need to know to better support gamer mental health.

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People & Culture

People & Culture

Infographic: Visualizing the future of work

Infographic: Visualizing the future of work

Holistic Work Anywhere solution helps transform virtual mental healthcare and enable meaningful patient experiences

Why agents who take control perform best

Four CSR best practices for a remote work environment

People & Culture

Corporate Culture

How outsourcing can facilitate culture-led growth, according to leaders

Getting employee engagement right when ramping in the tech sector

How Patagonia's employee engagement leads to great CX

Diversity & Inclusion

Five of the biggest governance trends impacting business today

Five of the biggest governance trends impacting business today

Learning & Development

Employers as Educators

How to prepare customer service agents for threatening or emergency interactions

Winning with gamification in the contact center

Recruitment & Hiring

How virtual recruitment can help brands stand out

Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand

Attracting and hiring top talent in content moderation

Remote Workplace

How to engage a remote workforce with technology

Three key remote recruitment best practices and hiring strategies

Customer care from anywhere

Wellness

What your support team needs to know about gamer mental health

What your support team needs to know about gamer mental health

Be the first to know