People & Culture

Grid displaying six different 3D avatars of different individuals

How virtual recruitment can help brands stand out

Discover how innovative virtual recruitment ideas can help brands capture the attention of job seekers in a crowded hiring environment.

Recruitment & Hiring

How virtual recruitment can help brands stand out

Discover how innovative virtual recruitment ideas can help brands capture the attention of job seekers in a crowded hiring environment.

Podcast
Recruitment & Hiring
How can brands leverage innovation to recruit top-tier talent?
Case Study
Recruitment & Hiring Communications & Media
Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand
Diversity & Inclusion Games
The game-changing potential of diversity in player support

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People & Culture

Corporate Culture

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PDF cover of the 2022 Sustainability Report titled 'unlocking opportunity" with small green fern in background

Research & Reports

2022 Sustainability Report: Unlocking opportunity

Read the 2022 TELUS International Sustainability Report to gain insight into our company’s areas of focus and forward-looking commitments.

Photo of TELUS International team members in an office setting, gathered around laptop computers and taking written notes

How outsourcing can facilitate culture-led growth, according to leaders

Illustration of humans and robots working together to piece together a puzzle

Infographic: Visualizing the future of work

Diversity & Inclusion

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Podcast

Tackling modern governance with Diligent

Learn how Diligent tackles modern governance for its customer base of over 700,000 board directors and company leaders.

Tackling modern governance with Diligent

Learn how Diligent tackles modern governance for its customer base of over 700,000 board directors and company leaders.

Learning & Development

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$Podcast Banner Dan Pontefract$

Podcast

Employers as educators

On this episode of TELUS International Studios, we’re joined by Dan Pontefract, previous Chief Envisioner and Chief Learning Officer at TELUS. Dan launched the TELUS Transformation Office to improve workplace culture and the TELUS MBA program via University of Victoria. He speaks about the purpose of L+D, and how nurturing employees to further develop their skill sets can improve confidence, drive, fulfillment and overall company culture.

Red telephone with help text isolated on a white background

How to prepare customer service agents for threatening or emergency interactions

Winning with gamification in the contact center

Recruitment & Hiring

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Chairs and a search bar, with one chair highlighted, meant to symbolize recruiting and hiring

Attracting and hiring top talent in content moderation

The need for human content moderation is growing. Explore these best practices to ensure your brand is hiring the right people to keep your customers safe.

An illustration of three employees holding briefcases exiting through a door and entering through another door.

The Great Resignation: Attracting and retaining top CX talent

Why agents who take control perform best

Remote Workplace

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Illustration of various symbols representing corporate social responsibility

Four CSR best practices for a remote work environment

Discover four expert corporate social responsibility (CSR) best practices for businesses operating in a remote work environment.

Illustration of two people conversing over video conferencing technology

Three key remote recruitment best practices and hiring strategies

Illustration of person working remotely on a laptop, with a phone, notepad, tea, lamp and plant nearby

Customer care from anywhere

Wellness

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Games

What your support team needs to know about gamer mental health

People are spending more time than ever with video games since the pandemic began. Here’s what you need to know to better support gamer mental health.

Games

What your support team needs to know about gamer mental health

People are spending more time than ever with video games since the pandemic began. Here’s what you need to know to better support gamer mental health.

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People & Culture

People & Culture

How virtual recruitment can help brands stand out

How virtual recruitment can help brands stand out

How can brands leverage innovation to recruit top-tier talent?

Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand

The game-changing potential of diversity in player support

People & Culture

Corporate Culture

2022 Sustainability Report: Unlocking opportunity

How outsourcing can facilitate culture-led growth, according to leaders

Infographic: Visualizing the future of work

Diversity & Inclusion

Tackling modern governance with Diligent

Tackling modern governance with Diligent

Learning & Development

Employers as educators

How to prepare customer service agents for threatening or emergency interactions

Winning with gamification in the contact center

Recruitment & Hiring

Attracting and hiring top talent in content moderation

The Great Resignation: Attracting and retaining top CX talent

Why agents who take control perform best

Remote Workplace

Four CSR best practices for a remote work environment

Three key remote recruitment best practices and hiring strategies

Customer care from anywhere

Wellness

What your support team needs to know about gamer mental health

What your support team needs to know about gamer mental health

Be the first to know

Check out our solutions