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Squeeze every drop of value out of your cloud deployment with tips on overcoming common challenges and optimization.

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How to maximize the full value of the cloud

A survey conducted by TELUS International unveiled consumer concerns about misinformation and bias in generative AI. Learn more.

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Generative AI survey results: Customers expect brands to be transparent

Uncover the advantages of partnering with a trusted advisor to create and deliver your cloud vision in this IDC Info Snapshot.

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Partnering with a managed service provider can help companies achieve agility, scale, and business value with cloud

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Outsourcing Locations E-book Feature

Discover some of the top outsourcing destinations for consideration and the factors to keep in mind as you make your decision.

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Selecting the best outsourcing destination for your business

In this virtual chat with TELUS International computer vision experts Ajinkya Malasane and Kaushik PS, we’ll dive deep into end-to-end sensor fusion data collection and annotation solutions for autonomous vehicle training needs.

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3d data annotation

Leveraging automation for labeling large 3D pipelines

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The future of content moderation: Strategies and tools for 2023 and beyond

Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

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TI Resource ForresterReport

Gain an understanding of the challenges faced by customer experience (CX) leaders in setting goals for their metrics — and effective techniques to persevere.

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How to set CX metrics goals

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TI Resource WhitePaper 2023

Delve into new insights about customer experience outsourcing from a survey of 712 enterprise executives with strategic decision-making authority.

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Executive survey results: CX outsourcing in 2023

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Discover best practices for the sourcing, labeling and analyzing of training data from TELUS International, a leading provider of AI data solutions.

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The essential guide to AI training data

Join experts from TELUS International and Automation Anywhere, a top cloud automation platform, to learn how banks and financial services firms can leverage automation to enhance the customer experience, optimize operations and foster customer loyalty.

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The future of banking and financial services: Unlocking customer experience potential with intelligent automation

Germany's diverse and talented workforce make the European nation an ideal CX outsourcing destination. Read up on all the benefits.

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Don't overlook Germany as a CX outsourcing destination

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Preview image: Assembling a sophisticated cloud infrastructure for a successful telecom

Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS International's work assembling an optimized cloud environment.

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Assembling a sophisticated cloud infrastructure for a successful telecom

Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.

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More than a game: Why player communities need content moderation

Explore the importance of network latency and its effects on mainframe applications.

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Unleashing the power of low latency: Transforming mainframe environments for peak performance

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TELUS International surveyed 100 leaders involved in IT Service Desk decision making about their satisfaction with their IT Service Desk and their progress when it comes to AI capabilities.

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Executive survey results: IT Service Desk optimization 

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Want to speak with an expert?

At TELUS International, we believe that there are some important principles to follow which can help deliver better AI outcomes. We aim to follow these principles and encourage all AI data service providers and organizations employing AI to do the same.

Discover TELUS International’s responsible AI principles for delivering better AI outcomes.

TELUS International Guidelines for Responsible AI PDF

TELUS International Guidelines for Responsible AI

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The TELUS International guidelines for responsible AI

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Discover how TELUS International helped a leading global technology company develop its well-known voice assistant by collecting an extensive multilingual audio dataset.

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Powering voice-assistant technology through multilingual datasets

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Fintech & Financial Services

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Guide

The TELUS International guidelines for responsible AI

The TELUS International guidelines for responsible AI

Unleashing the power of low latency: Transforming mainframe environments for peak performance

Unleashing the power of low latency: Transforming mainframe environments for peak performance

Partnering with a managed service provider can help companies achieve agility, scale, and business value with cloud

Partnering with a managed service provider can help companies achieve agility, scale, and business value with cloud

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