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How can brands rethink data security to maintain customer trust?
On this episode, we discuss the connection between cybersecurity and digital customer experience — and how rethinking data security can help maintain customer trust. Listen for the compelling insights of Dr. Dave Chatterjee, associate professor, management information systems at the University of Georgia and Steve Jablonski, vice president of information security at TELUS International.
- People & Culture
How can brands leverage innovation to recruit top-tier talent?
On this episode, we discuss talent recruitment in a competitive job market — and the ways brands can innovate to stand out. Listen for the compelling perspectives of Tricia Williams, director, research, evaluation and knowledge mobilization at Future Skills Centre, and Pamela Rodas, senior director, global talent acquisition at TELUS International.
- People & Culture
How to engage a remote workforce with technology
On this episode, we’re joined by Gideon Pridor, chief marketing officer at Workvivo, a comprehensive digital employee engagement platform that has the feel of a social networking site. Listen for insights on how to use technology for remote workforce engagement.
- People & Culture
Tackling modern governance with Diligent
Learn how Diligent tackles modern governance for its customer base of over 700,000 board directors and company leaders.
- People & Culture
Employers as educators
On this episode of TELUS International Studios, we’re joined by Dan Pontefract, previous Chief Envisioner and Chief Learning Officer at TELUS. Dan launched the TELUS Transformation Office to improve workplace culture and the TELUS MBA program via University of Victoria. He speaks about the purpose of L+D, and how nurturing employees to further develop their skill sets can improve confidence, drive, fulfillment and overall company culture.
- People & Culture
How Patagonia's employee engagement leads to great CX
Evelyn Doyle, HR Director EMEA at Patagonia, talks to us about how empowering employees to be a part of something bigger is the secret that’s stitched into Patagonia’s fabric.
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