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Matt Dixon on overcoming customer indecision
Customer experience analyst and best-selling author, Matt Dixon, sits down with TELUS International Studios to share insights from his new book, The JOLT Effect: How High Performers Overcome Customer Indecision. Listen for his latest findings.
People & CultureHow to engage a remote workforce with technology
On this episode, we’re joined by Gideon Pridor, chief marketing officer at Workvivo, a comprehensive digital employee engagement platform that has the feel of a social networking site. Listen for insights on how to use technology for remote workforce engagement.
People & CultureTackling modern governance with Diligent
Learn how Diligent tackles modern governance for its customer base of over 700,000 board directors and company leaders.
People & CultureEmployers as Educators
On this episode of TELUS International Studios, we’re joined by Dan Pontefract, previous Chief Envisioner and Chief Learning Officer at TELUS. Dan launched the TELUS Transformation Office to improve workplace culture and the TELUS MBA program via University of Victoria. He speaks about the purpose of L+D, and how nurturing employees to further develop their skill sets can improve confidence, drive, fulfillment and overall company culture.
People & CultureHow Patagonia's employee engagement leads to great CX
On this episode of TELUS International Studios, Evelyn Doyle, HR Director EMEA at Patagonia talks to us about how empowering employees to be a part of something bigger is the secret that’s stitched into Patagonia’s fabric.
People & CultureWork From Home: How Microsoft Teams puts UX at the Forefront
Kieran McCorry - National Technology Officer - Microsoft Ireland
People & CultureWork From Home Series: Navigating the Future of Work
Peter Cosgrove - Future of Work Expert
People & CultureWork From Home Series: 6 Biggest WFH Mistakes to Avoid
Tom Popomaronis - VP of Innovation - Massive Alliance
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