Podcast
- Insights
- Podcast
Customer Experience
Matt Dixon on overcoming customer indecision
Customer experience analyst and best-selling author, Matt Dixon, sits down with TELUS International Studios to share insights from his new book, The JOLT Effect: How High Performers Overcome Customer Indecision. Listen for his latest findings.
- Trust & Safety
How Aura is building customer trust while combating fraud
On this episode, we’re joined by Christopher Bray, chief revenue officer at Aura, a digital security unicorn. Christopher shares insights on empathetic customer care and combating fraud. Listen now.
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