Fraud Prevention

See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.

Fraud is a threat to the well-being of your business and customers. Keep fraudsters at bay with Fraud Detection and Prevention Solutions from TELUS International.

As fintechs gain market share, digital threats abound. Get ahead with these three essential steps for setting up a fintech trust and safety operation.

Preventing fraud is top of mind for online retailers. Learn about different types of eCommerce fraud and what you can do to protect your customers.

NFTs are everywhere. Discover common customer experience (CX) challenges with NFTs, and the leading ways in which they might be countered.

As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.

Learn how financial institutions are using AI to combat common types of fraudulent activities quickly and efficiently for a better customer experience.

Discover how TELUS International helped a leading multinational eCommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.

Uncover how TELUS International supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.

Increasing fintech adoption will depend on how well brands can build greater trust with consumers. Discover how a strong customer experience strategy can help.

Games fraud is on the rise as the gaming industry continues to experience significant growth. Discover best practices for combatting games fraud while improving the player experience.

Know your customer (KYC) processes are crucial for corporate and client security. Learn best practices for striking the right balance between trust and convenience.