Fraud Prevention
- Insights
- Trust & Safety
- Fraud Prevention
Fraud PreventionTechnologyPreventing fraud for a global tech company in the travel and hospitality space
See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
Fraud PreventionFraud Detection and Prevention Solutions
Fraud is a threat to the well-being of your business and customers. Keep fraudsters at bay with Fraud Detection and Prevention Solutions from TELUS International.
Fraud PreventionFinancial Services & FintechThree essential steps for fintech trust and safety
As fintechs gain market share, digital threats abound. Get ahead with these three essential steps for setting up a fintech trust and safety operation.
Fraud PreventioneCommerceCountering common forms of fraud in eCommerce
Preventing fraud is top of mind for online retailers. Learn about different types of eCommerce fraud and what you can do to protect your customers.
Fraud PreventionTechnologyNon-fungible tokens: A guide to overcoming CX challenges for the NFT marketplace
NFTs are everywhere. Discover common customer experience (CX) challenges with NFTs, and the leading ways in which they might be countered.
Fraud PreventionDigital identity 101
As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.
Fraud PreventionFinancial Services & FintechHow is AI transforming fraud detection in banks?
Learn how financial institutions are using AI to combat common types of fraudulent activities quickly and efficiently for a better customer experience.
Fraud PreventioneCommerceDelivering online safety management for a global eCommerce brand
Discover how TELUS International helped a leading multinational eCommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.
Fraud PreventionGamesProtecting the games - physical, IT and information security
Uncover how TELUS International supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.
Fraud PreventionHow Aura is building customer trust while combating fraud
On this episode, we’re joined by Christopher Bray, chief revenue officer at Aura, a digital security unicorn. Christopher shares insights on empathetic customer care and combating fraud. Listen now.
Fraud PreventionFinancial Services & FintechBridging the trust gap in fintech
Increasing fintech adoption will depend on how well brands can build greater trust with consumers. Discover how a strong customer experience strategy can help.
Fraud PreventionGamesImproving the player experience by combatting games fraud
Games fraud is on the rise as the gaming industry continues to experience significant growth. Discover best practices for combatting games fraud while improving the player experience.
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