Fraud Prevention
- Insights
- Trust & Safety
- Fraud Prevention
- Fraud PreventionTechnology
Preventing fraud for a global tech company in the travel and hospitality space
See how TELUS International helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
- Fraud Prevention
Fraud Detection and Prevention Solutions
Fraud is a threat to the well-being of your business and customers. Keep fraudsters at bay with Fraud Detection and Prevention Solutions from TELUS International.
- Fraud PreventionFinancial Services & Fintech
Three essential steps for fintech trust and safety
As fintechs gain market share, digital threats abound. Get ahead with these three essential steps for setting up a fintech trust and safety operation.
- Fraud PreventioneCommerce
Countering common forms of fraud in eCommerce
Preventing fraud is top of mind for online retailers. Learn about different types of eCommerce fraud and what you can do to protect your customers.
- Fraud PreventionTechnology
Non-fungible tokens: A guide to overcoming CX challenges for the NFT marketplace
NFTs are everywhere. Discover common customer experience (CX) challenges with NFTs, and the leading ways in which they might be countered.
- Fraud Prevention
Digital identity 101
As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.
- Fraud PreventionFinancial Services & Fintech
How is AI transforming fraud detection in banks?
Learn how financial institutions are using AI to combat common types of fraudulent activities quickly and efficiently for a better customer experience.
- Fraud PreventioneCommerce
Delivering online safety management for a global eCommerce brand
Discover how TELUS International helped a leading multinational eCommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.
- Fraud PreventionGames
Protecting the games - physical, IT and information security
Uncover how TELUS International supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.
- Fraud PreventionFinancial Services & Fintech
Bridging the trust gap in fintech
Increasing fintech adoption will depend on how well brands can build greater trust with consumers. Discover how a strong customer experience strategy can help.
- Fraud PreventionGames
Improving the player experience by combatting games fraud
Games fraud is on the rise as the gaming industry continues to experience significant growth. Discover best practices for combatting games fraud while improving the player experience.
- Fraud Prevention
Know your customer (but don’t annoy them)
Know your customer (KYC) processes are crucial for corporate and client security. Learn best practices for striking the right balance between trust and convenience.
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