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TELUS International a Leader in NelsonHall’s Evaluation Assessment Tool (NEAT) for Content Transformation Services

NelsonHall analyzed the performance of customer experience (CX) vendors offering content transformation services — including content moderation — for its NEAT Evaluation. The NEAT tool assesses the capability of vendors across a range of criteria and business situations and identifies the best performing vendors overall with specific capability in CX improvement, cost optimization and revenue generation.

Download the report to uncover why TELUS International was identified as a Leader.

NelsonHall's NEAT Evaluation: Content Transformation overlaying a leafy plant.


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