Governance

Three colleagues gathered around an iPad.

Corporate Governance at TELUS International

Our Board of Directors and Leadership Team are committed to driving effective decision-making and performance, while following best practices in corporate governance and serving as advocates for the long-term interests of our shareholders and all stakeholders.

Board of Directors

Darren Entwistle

Darren Entwistle

Chair of the Board of TELUS International

Darren Entwistle was elected to the Board of Directors on May 20, 2022 and serves as Chair of the Board. Darren joined our parent company, TELUS, in 2000 as President and CEO and, alongside the leadership team, has guided TELUS’ evolution from a regional telephone company into a global data and wireless leader with a track record of driving world-leading results for its customers, communities and shareholders. Darren further advanced TELUS’ global leadership through the establishment of TELUS International in 2005. Over the past 20 years, TELUS generated a total shareholder return of 1,111 per cent, 733 points higher than the return for the S&P/TSX Composite Index of 378 per cent. TELUS, including its international team members, has entrenched a customers first culture throughout the entire global organization, which has contributed to consistently leading customer loyalty and satisfaction rates across its peer group on a worldwide basis. The team’s commitment to championing TELUS’ social purpose in the international communities where TELUS operates has driven globally leading engagement levels, including inspiring the TELUS family to gift $900 million in cash, in-kind contributions, time and programs and 1.8 million days of volunteerism since 2000 to create stronger communities. As a result, TELUS has been recognized as the most philanthropic company in the world, as well as the global leader in social capitalism. Darren holds a Bachelor of Economics (Honours) from Concordia University in Montreal, an MBA (Finance) from McGill University and a Diploma in Network Engineering from the University of Toronto. He has also received Honorary Doctorates of Law from McGill University, Concordia University, the University of Alberta and the University of Victoria. Darren is an Honorary Fellow of the Royal Conservatory and is a Member of the Order of Canada.

Olin Anton

Olin Anton

Director of the Board, Chair of the Audit Committee

Olin Anton joined the Board of Directors on January 19, 2021, served as a member of the Human Resources Committee (up to and including July 26, 2021) and currently serves as chair of the Audit Committee. Mr. Anton spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA. He was previously a partner at Deloitte LLP from 2002 to 2016, where he served as head of the British Columbia audit practice starting in 2013, managing partner of the Vancouver office from 2012 to 2013 and head of the Vancouver audit function from 2004 to 2012. Mr. Anton retired from Deloitte LLP in 2016. Mr. Anton began his career at Arthur Andersen LLP, where he joined in 1976, became a partner in 1988 and served as head of its audit practice until 2002 when he joined Deloitte LLP. Mr. Anton holds Bachelor of Science and Bachelor of Commerce degrees from the University of Saskatchewan. He is a Fellow Chartered Professional Accountant and a U.S. Certified Public Accountant.

Doug French

Doug French

Director of the Board

Doug French was elected to the Board of Directors on September 23, 2020. Since 1996, Mr. French has held increasingly senior roles at TELUS, culminating in his appointment as Executive Vice-president and Chief Financial Officer in May 2016. Doug leads a team of over 1200 professionals across a diverse portfolio that includes Finance and Corporate Development, Real Estate, Procurement, Legal, Governance and Sustainability, and has played a pivotal role in every transformational event that has shaped TELUS into the world-leading, purpose driven technology company it is today. He is also a proud member and the Global Executive Sponsor of Spectrum, TELUS’ resource group for LGBTQ+ team members. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honours), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the International Accounting Standards Board’s Global Preparers Advisory Forum and the Prince’s Accounting for Sustainability Project.

Stephen Lewis

Stephen Lewis

Director of the Board, Governance and Nominating Committee

Stephen Lewis was elected to the Board of Directors on June 1, 2016 and is a member of the Governance and Nominating Committee. He joined TELUS in 1997, serving in a variety of roles including Vice President of Corporate Strategy and Business Development. Since March 2015, he has served as Senior Vice President and Treasurer of TELUS, responsible also for Corporate Development, Pension Investments and Investor Relations. Mr. Lewis formerly served as a consultant at Deloitte Touche Tohmatsu Limited from 1994 to 1997 and an account manager at the Royal Bank of Canada from 1988 to 1992. He holds a Business Degree from Ivey Business School and a Master of Business Administration from INSEAD. He is a Chartered Financial Analyst charter holder.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our Board of Directors. Mr. Puritt joined our parent company, TELUS, in 2001, undertaking progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt was named “Executive of the Year” at International Business Awards (Stevie Awards) for 2016. Mr. Puritt was raised in Tanzania, where he spoke Swahili before learning English. His upbringing influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International’s global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Sandra Stuart

Sandra Stuart

Director of the Board, Audit Committee

Sandra Stuart was elected to the Board of Directors on September 25, 2021 and is a member of the Audit Committee (since November 1, 2021). She currently also serves as a member of the Supervisory Board for HSBC Germany, as a Director for Canfor Corporation, Canfor Pulp Products, Belkorp Industries and as a Trustee and Chair of the Audit Committee for DRI Healthcare Trust. Ms. Stuart previously served in increasingly senior leadership roles at HSBC Canada beginning in 2010, including as Chief Executive Officer from 2015-2020 and as Chief Operating Officer from 2010 to 2015. Ms. Stuart holds a Bachelor of Business and Economics degree from Simon Fraser University and has completed executive management courses through Harvard Business School and IMD International Business School.

Josh Blair

Josh Blair

Vice-Chair of the Board of TELUS International, Chair of the HR Committee

Josh Blair was elected to the Board of Directors on June 1, 2016 and serves as Vice-Chair of the Board and Chair of the Human Resources Committee. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that is enabling the benefits of executive coaching to be brought to employees at all levels of organizations on an affordable, effective and global basis. He also serves as the Nominating, Governance and Compensation Chair for Neighbourly Pharmacies Inc. (TSX: NBLY). Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019 overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor’s Degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen’s University. In 2021, the University of Victoria awarded Mr. Blair an honorary doctorate in recognition of his career achievements as well as his community contributions.

Kenneth Cheong

Kenneth Cheong

Director of the Board

Kenneth Cheong was elected to the Board of Directors on June 1, 2016 and served on both the Audit Committee (up to and including May 6, 2021) and Human Resources Committee (up to and including May 4, 2021). Mr. Cheong is currently a Managing Director of Baring Private Equity Asia, where he joined in 1998. Prior to his time at aring Private Equity Asia, Mr. Cheong served as Manager at Barclays de Zoete Wedd, where he joined in 1995 and remained until 1998, and Assistant Treasurer at DBS Bank, where he joined in 1992 and remained until 1995. Mr. Cheong holds a Bachelor of Science degree from the London School of Economics and Political Science.

Tony Geheran

Tony Geheran

Director of the Board, Chair of the Governance and Nominating Committee

Tony Geheran was elected to the Board of Directors on May 13, 2020 and serves as the chair of the Governance and Nominating Committee. He is currently Executive Vice-president and Chief Operations Officer of TELUS, a position he has held since 2021. He previously held increasingly senior leadership roles at TELUS beginning in 2001, including Senior Vice President from 2013 to 2015, Executive Vicepresident and President of Broadband Networks at TELUS from 2015 to 2018, and Executive Vice-president and Chief Customer Officer from 2018 to 2021. Prior to joining TELUS, Mr. Geheran worked at Cable and Wireless Ireland and Cable and Wireless Communications. He holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Sue Paish

Sue Paish

Director of the Board, Governance and Nominating Committee, HR Committee

Sue Paish was elected to the Board of Directors on May 2, 2021, served as a member of the Audit Committee in 2021 (from May 4, 2021 up to and including July 29, 2021) and is currently a member of both the Governance and Nominating and the Human Resources Committees (since November 1, 2021). Ms. Paish is a Corporate Director and is currently Chief Executive Officer of Digital Technology Supercluster, a position she has held since 2018. She is Chair of the Board of the CORIX Group of Companies and serves on the Boards of Canexia Health and Own the Podium. She is the past Chair of the Board of the Business Council of British Columbia and the Vancouver Board of Trade. Ms. Paish served as Corporate Director and then as President and CEO of LifeLabs Medical Laboratory Services from 2008 to 2017 and also as Corporate Director and CEO of Pharmasave Drugs (National) Ltd. from 2004 until 2012. She has previously also served as Managing Partner of the law firm, Fasken, from 2000 - 2006 and practiced law at the firm from 1983 to 2006. She holds a Bachelor of Commerce and a Bachelor of Laws from The University of British Columbia.

Carolyn Slaski

Carolyn Slaski

Director of the Board, Audit Committee, HR Committee

Carolyn Slaski was elected to the Board of Directors on July 2, 2021 and is a member of both the Audit Committee (since July 5, 2021) and Human Resources Committee (since July 5, 2021). Prior to her retirement from EY LLP, Carolyn served as the Americas and US Vice-Chair of Talent from 2015 to 2021. Previously, Ms. Slaski was a Senior Audit Partner from 1984-2021 and, during that time, also served as the East Region Assurance Managing Partner from 2013 to 2015, New Jersey Office Managing Partner and Market Segment Leader from 2010-2013 and European Client Service Partner and Capital Markets Leader from 2002 to 2005. Ms. Slaski holds a Bachelor of Arts in Economics (Honors) from Rutgers University, a Certified Public Accountant certification and has completed EY’s Strategic Leadership Program by Harvard University.

Darren Entwistle

Darren Entwistle

Chair of the Board of TELUS International

Darren Entwistle was elected to the Board of Directors on May 20, 2022 and serves as Chair of the Board. Darren joined our parent company, TELUS, in 2000 as President and CEO and, alongside the leadership team, has guided TELUS’ evolution from a regional telephone company into a global data and wireless leader with a track record of driving world-leading results for its customers, communities and shareholders. Darren further advanced TELUS’ global leadership through the establishment of TELUS International in 2005. Over the past 20 years, TELUS generated a total shareholder return of 1,111 per cent, 733 points higher than the return for the S&P/TSX Composite Index of 378 per cent. TELUS, including its international team members, has entrenched a customers first culture throughout the entire global organization, which has contributed to consistently leading customer loyalty and satisfaction rates across its peer group on a worldwide basis. The team’s commitment to championing TELUS’ social purpose in the international communities where TELUS operates has driven globally leading engagement levels, including inspiring the TELUS family to gift $900 million in cash, in-kind contributions, time and programs and 1.8 million days of volunteerism since 2000 to create stronger communities. As a result, TELUS has been recognized as the most philanthropic company in the world, as well as the global leader in social capitalism. Darren holds a Bachelor of Economics (Honours) from Concordia University in Montreal, an MBA (Finance) from McGill University and a Diploma in Network Engineering from the University of Toronto. He has also received Honorary Doctorates of Law from McGill University, Concordia University, the University of Alberta and the University of Victoria. Darren is an Honorary Fellow of the Royal Conservatory and is a Member of the Order of Canada.

Josh Blair

Josh Blair

Vice-Chair of the Board of TELUS International, Chair of the HR Committee

Josh Blair was elected to the Board of Directors on June 1, 2016 and serves as Vice-Chair of the Board and Chair of the Human Resources Committee. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that is enabling the benefits of executive coaching to be brought to employees at all levels of organizations on an affordable, effective and global basis. He also serves as the Nominating, Governance and Compensation Chair for Neighbourly Pharmacies Inc. (TSX: NBLY). Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019 overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor’s Degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen’s University. In 2021, the University of Victoria awarded Mr. Blair an honorary doctorate in recognition of his career achievements as well as his community contributions.

Olin Anton

Olin Anton

Director of the Board, Chair of the Audit Committee

Olin Anton joined the Board of Directors on January 19, 2021, served as a member of the Human Resources Committee (up to and including July 26, 2021) and currently serves as chair of the Audit Committee. Mr. Anton spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA. He was previously a partner at Deloitte LLP from 2002 to 2016, where he served as head of the British Columbia audit practice starting in 2013, managing partner of the Vancouver office from 2012 to 2013 and head of the Vancouver audit function from 2004 to 2012. Mr. Anton retired from Deloitte LLP in 2016. Mr. Anton began his career at Arthur Andersen LLP, where he joined in 1976, became a partner in 1988 and served as head of its audit practice until 2002 when he joined Deloitte LLP. Mr. Anton holds Bachelor of Science and Bachelor of Commerce degrees from the University of Saskatchewan. He is a Fellow Chartered Professional Accountant and a U.S. Certified Public Accountant.

Kenneth Cheong

Kenneth Cheong

Director of the Board

Kenneth Cheong was elected to the Board of Directors on June 1, 2016 and served on both the Audit Committee (up to and including May 6, 2021) and Human Resources Committee (up to and including May 4, 2021). Mr. Cheong is currently a Managing Director of Baring Private Equity Asia, where he joined in 1998. Prior to his time at aring Private Equity Asia, Mr. Cheong served as Manager at Barclays de Zoete Wedd, where he joined in 1995 and remained until 1998, and Assistant Treasurer at DBS Bank, where he joined in 1992 and remained until 1995. Mr. Cheong holds a Bachelor of Science degree from the London School of Economics and Political Science.

Doug French

Doug French

Director of the Board

Doug French was elected to the Board of Directors on September 23, 2020. Since 1996, Mr. French has held increasingly senior roles at TELUS, culminating in his appointment as Executive Vice-president and Chief Financial Officer in May 2016. Doug leads a team of over 1200 professionals across a diverse portfolio that includes Finance and Corporate Development, Real Estate, Procurement, Legal, Governance and Sustainability, and has played a pivotal role in every transformational event that has shaped TELUS into the world-leading, purpose driven technology company it is today. He is also a proud member and the Global Executive Sponsor of Spectrum, TELUS’ resource group for LGBTQ+ team members. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honours), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the International Accounting Standards Board’s Global Preparers Advisory Forum and the Prince’s Accounting for Sustainability Project.

Tony Geheran

Tony Geheran

Director of the Board, Chair of the Governance and Nominating Committee

Tony Geheran was elected to the Board of Directors on May 13, 2020 and serves as the chair of the Governance and Nominating Committee. He is currently Executive Vice-president and Chief Operations Officer of TELUS, a position he has held since 2021. He previously held increasingly senior leadership roles at TELUS beginning in 2001, including Senior Vice President from 2013 to 2015, Executive Vicepresident and President of Broadband Networks at TELUS from 2015 to 2018, and Executive Vice-president and Chief Customer Officer from 2018 to 2021. Prior to joining TELUS, Mr. Geheran worked at Cable and Wireless Ireland and Cable and Wireless Communications. He holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Stephen Lewis

Stephen Lewis

Director of the Board, Governance and Nominating Committee

Stephen Lewis was elected to the Board of Directors on June 1, 2016 and is a member of the Governance and Nominating Committee. He joined TELUS in 1997, serving in a variety of roles including Vice President of Corporate Strategy and Business Development. Since March 2015, he has served as Senior Vice President and Treasurer of TELUS, responsible also for Corporate Development, Pension Investments and Investor Relations. Mr. Lewis formerly served as a consultant at Deloitte Touche Tohmatsu Limited from 1994 to 1997 and an account manager at the Royal Bank of Canada from 1988 to 1992. He holds a Business Degree from Ivey Business School and a Master of Business Administration from INSEAD. He is a Chartered Financial Analyst charter holder.

Sue Paish

Sue Paish

Director of the Board, Governance and Nominating Committee, HR Committee

Sue Paish was elected to the Board of Directors on May 2, 2021, served as a member of the Audit Committee in 2021 (from May 4, 2021 up to and including July 29, 2021) and is currently a member of both the Governance and Nominating and the Human Resources Committees (since November 1, 2021). Ms. Paish is a Corporate Director and is currently Chief Executive Officer of Digital Technology Supercluster, a position she has held since 2018. She is Chair of the Board of the CORIX Group of Companies and serves on the Boards of Canexia Health and Own the Podium. She is the past Chair of the Board of the Business Council of British Columbia and the Vancouver Board of Trade. Ms. Paish served as Corporate Director and then as President and CEO of LifeLabs Medical Laboratory Services from 2008 to 2017 and also as Corporate Director and CEO of Pharmasave Drugs (National) Ltd. from 2004 until 2012. She has previously also served as Managing Partner of the law firm, Fasken, from 2000 - 2006 and practiced law at the firm from 1983 to 2006. She holds a Bachelor of Commerce and a Bachelor of Laws from The University of British Columbia.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our Board of Directors. Mr. Puritt joined our parent company, TELUS, in 2001, undertaking progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt was named “Executive of the Year” at International Business Awards (Stevie Awards) for 2016. Mr. Puritt was raised in Tanzania, where he spoke Swahili before learning English. His upbringing influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International’s global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Carolyn Slaski

Carolyn Slaski

Director of the Board, Audit Committee, HR Committee

Carolyn Slaski was elected to the Board of Directors on July 2, 2021 and is a member of both the Audit Committee (since July 5, 2021) and Human Resources Committee (since July 5, 2021). Prior to her retirement from EY LLP, Carolyn served as the Americas and US Vice-Chair of Talent from 2015 to 2021. Previously, Ms. Slaski was a Senior Audit Partner from 1984-2021 and, during that time, also served as the East Region Assurance Managing Partner from 2013 to 2015, New Jersey Office Managing Partner and Market Segment Leader from 2010-2013 and European Client Service Partner and Capital Markets Leader from 2002 to 2005. Ms. Slaski holds a Bachelor of Arts in Economics (Honors) from Rutgers University, a Certified Public Accountant certification and has completed EY’s Strategic Leadership Program by Harvard University.

Sandra Stuart

Sandra Stuart

Director of the Board, Audit Committee

Sandra Stuart was elected to the Board of Directors on September 25, 2021 and is a member of the Audit Committee (since November 1, 2021). She currently also serves as a member of the Supervisory Board for HSBC Germany, as a Director for Canfor Corporation, Canfor Pulp Products, Belkorp Industries and as a Trustee and Chair of the Audit Committee for DRI Healthcare Trust. Ms. Stuart previously served in increasingly senior leadership roles at HSBC Canada beginning in 2010, including as Chief Executive Officer from 2015-2020 and as Chief Operating Officer from 2010 to 2015. Ms. Stuart holds a Bachelor of Business and Economics degree from Simon Fraser University and has completed executive management courses through Harvard Business School and IMD International Business School.

Leadership Team

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our Board of Directors. Mr. Puritt joined our parent company, TELUS, in 2001, undertaking progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt was named “Executive of the Year” at International Business Awards (Stevie Awards) for 2016. Mr. Puritt was raised in Tanzania, where he spoke Swahili before learning English. His upbringing influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International’s global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Michel Belec

Michel Belec

Chief Legal Officer & Corporate Secretary

Michel Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining us, he served as Senior Vice President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor’s degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2012. Prior to joining us, he served as Vice President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor’s degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and, from 2007 to 2015, she was the Vice President of Human Resources for TELUS and TELUS International. She served as Vice President, Human Resources of Rogers Communications Inc. from 2003 to 2007, and held a variety of human resources leadership roles within Rogers from 1997 to 2003. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Vanessa Kanu

Vanessa Kanu

Chief Financial Officer

Vanessa Kanu has served as our Chief Financial Officer since September 2020. Prior to joining TELUS International, Ms. Kanu spent 16 years at Mitel Networks Corporation in increasingly senior leadership roles, including as Chief Financial Officer from 2019 to 2020. Prior to that she was at PricewaterhouseCoopers. Ms. Kanu currently serves on the Board of Directors of The Ottawa Hospital Foundation, where she is a member of the Finance and Audit Committee. She also serves on the Board of Directors of Thorn, including as the Chair of the Finance and Audit Committee, a not-for-profit organization with a mission to eliminate child sexual abuse materials from the internet. Most recently, in 2022, Ms. Kanu was appointed to the Board of Directors for Manulife, a leading international financial services provider, as part of the Board's Audit Committee and Corporate Governance and Nominating Committee. Ms. Kanu holds a Bachelor of Science degree from the University of Hull, England. She is a Chartered Professional Accountant in Canada, a Certified Public Accountant in the United States (Illinois State) and is a member of the Institute of Chartered Accountants of England and Wales.

Beth Howen

Beth Howen

Chief Transformation Officer

Beth Howen has served as the Chief Transformation Officer since 2022. Prior to joining TELUS International, Ms. Howen spent six years in various senior leadership roles at Atos. Most recently, she held the role of Global Head of Digital Transformation, and was a key member of the General Management Committee that develops and executes the company’s strategy to ensure value is delivered to clients, shareholders, partners and employees. Ms. Howen is a passionate advocate for women in the technology industry and is active in the ‘Women & Hi Tech’ organization whose mission is to change the landscape of women represented in STEM to be equally inclusive to all. She is a graduate of Purdue University’s computer technology program.

Maria Pardee

Maria Pardee

Chief Commercial Officer

Maria Pardee has served as our Chief Commercial Officer since February 2021. Prior to joining TELUS International, Ms. Pardee spent eight years at DXC Technology as Senior Vice-President and General Manager leading the Digital Workplace and Mobility business with a focus on the transformation of employee and customer experience through innovation. Additionally, Ms. Pardee was a partner at KPMG, a CIO at BT (British Telecom) and a Vice-President at AMS/CGI. Ms. Pardee is committed to women in STEM as well as community initiatives supporting education, inclusion and political activism. She holds a Master of Science degree in Telecommunications and a Bachelor of Arts degree in International Affairs, both from the University of Colorado Boulder.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our Board of Directors. Mr. Puritt joined our parent company, TELUS, in 2001, undertaking progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt was named “Executive of the Year” at International Business Awards (Stevie Awards) for 2016. Mr. Puritt was raised in Tanzania, where he spoke Swahili before learning English. His upbringing influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International’s global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Vanessa Kanu

Vanessa Kanu

Chief Financial Officer

Vanessa Kanu has served as our Chief Financial Officer since September 2020. Prior to joining TELUS International, Ms. Kanu spent 16 years at Mitel Networks Corporation in increasingly senior leadership roles, including as Chief Financial Officer from 2019 to 2020. Prior to that she was at PricewaterhouseCoopers. Ms. Kanu currently serves on the Board of Directors of The Ottawa Hospital Foundation, where she is a member of the Finance and Audit Committee. She also serves on the Board of Directors of Thorn, including as the Chair of the Finance and Audit Committee, a not-for-profit organization with a mission to eliminate child sexual abuse materials from the internet. Most recently, in 2022, Ms. Kanu was appointed to the Board of Directors for Manulife, a leading international financial services provider, as part of the Board's Audit Committee and Corporate Governance and Nominating Committee. Ms. Kanu holds a Bachelor of Science degree from the University of Hull, England. She is a Chartered Professional Accountant in Canada, a Certified Public Accountant in the United States (Illinois State) and is a member of the Institute of Chartered Accountants of England and Wales.

Michel Belec

Michel Belec

Chief Legal Officer & Corporate Secretary

Michel Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining us, he served as Senior Vice President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor’s degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Beth Howen

Beth Howen

Chief Transformation Officer

Beth Howen has served as the Chief Transformation Officer since 2022. Prior to joining TELUS International, Ms. Howen spent six years in various senior leadership roles at Atos. Most recently, she held the role of Global Head of Digital Transformation, and was a key member of the General Management Committee that develops and executes the company’s strategy to ensure value is delivered to clients, shareholders, partners and employees. Ms. Howen is a passionate advocate for women in the technology industry and is active in the ‘Women & Hi Tech’ organization whose mission is to change the landscape of women represented in STEM to be equally inclusive to all. She is a graduate of Purdue University’s computer technology program.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2012. Prior to joining us, he served as Vice President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor’s degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Maria Pardee

Maria Pardee

Chief Commercial Officer

Maria Pardee has served as our Chief Commercial Officer since February 2021. Prior to joining TELUS International, Ms. Pardee spent eight years at DXC Technology as Senior Vice-President and General Manager leading the Digital Workplace and Mobility business with a focus on the transformation of employee and customer experience through innovation. Additionally, Ms. Pardee was a partner at KPMG, a CIO at BT (British Telecom) and a Vice-President at AMS/CGI. Ms. Pardee is committed to women in STEM as well as community initiatives supporting education, inclusion and political activism. She holds a Master of Science degree in Telecommunications and a Bachelor of Arts degree in International Affairs, both from the University of Colorado Boulder.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and, from 2007 to 2015, she was the Vice President of Human Resources for TELUS and TELUS International. She served as Vice President, Human Resources of Rogers Communications Inc. from 2003 to 2007, and held a variety of human resources leadership roles within Rogers from 1997 to 2003. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Governance Documents

Our governance documents are operating guidelines and controls that define how our Board of Directors and Leadership Team fulfill their responsibilities. These guidelines are designed to promote transparency and the highest ethical business practices, enabling a relationship of trust among our Board of Directors, Leadership Team, shareholders and all stakeholders.

Innovation Highlights

iLabs

Enable the breakthroughs of tomorrow, today: iLabs is TELUS International’s investment in R&D where innovators, researchers and visionaries collaborate to explore emerging CX tech.

Co-create with iLabs

Digital Solutions

AI in action: Discover our intelligent assistant platform for delightful conversations. See how top brands use our bot platform to enhance their CX operations.

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Culture Value Chain

Discover our formula for business growth, starting with the value of corporate culture and its impact on engagement, design-thinking and innovation.

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