Governance

Three colleagues gathered around an iPad.

Corporate Governance at TELUS International

Our Board of Directors and Leadership Team are committed to driving effective decision-making and performance, while following best practices in corporate governance and serving as advocates for the long-term interests of our shareholders and all stakeholders.

Board of Directors

Darren Entwistle

Darren Entwistle

Chair of the Board of TELUS International

Darren Entwistle was elected to the Board of Directors on May 20, 2022 and serves as Chair of the Board. He is also a member of the Board of Directors for TELUS Corporation. Darren has been President and CEO of TELUS since 2000, and alongside the leadership team, he has guided TELUS’ evolution from a regional telephone company into a global data and wireless leader. Under Darren’s stewardship, the TELUS team has consistently generated operational and financial results that are world leading, establishing a track record of driving global-best outcomes for its customers, communities and shareholders. Darren is a founding member of both the 30% Club Canada and the Canadian Board Diversity Council, and an Honorary Fellow of the Royal Conservatory. In recognition of Darren’s contributions to Canada he was appointed to the Order of Canada. Similarly, in 2003 he was awarded the Queen Elizabeth II Golden Jubilee Medal and in 2012 he received the Queen Elizabeth II Diamond Jubilee Medal. Darren holds a Bachelor of Economics (Honors) from Concordia University in Montreal, an MBA (Finance) from McGill University and a Diploma in Network Engineering from the University of Toronto. He has also received Honorary Doctorates of Law from McGill University, Concordia University, the University of Alberta and the University of Victoria, and has an Honorary Degree in Business Administration from the Northern Alberta Institute of Technology.

Madhuri Andrews

Madhuri Andrews

Director of the Board, Audit Committee, Governance and Nominating Committee

Madhuri Andrews joined the board of directors on March 9, 2023 and is a member of the Audit Committee and Governance and Nominating Committee. Ms. Andrews is currently the Executive Vice President, Chief Information Officer with MKS Instruments (NASDAQ: MKSI). Previously Ms. Andrews was an Executive Vice President with Jacobs (NYSE: J), which she initially joined in 2018 as the Chief Digital and Information Officer. Prior to that, Ms. Andrews held roles of the CIO for Dyncorp International, CIO, VP, Information Technology for Trinity Industries (NYSE: TRN) and Executive Director, Information Technology for STMicroelectronics (NYSE:STM) and Maxim Integrated Products (now NYSE:ADI). She also currently serves as a Director with Applied Industrial Technologies (NYSE: AIT) on their Audit, Governance and Sustainability Committees and is a board member and strategic advisor to a group of private equity companies, chairing their Technology, Digital and Sustainability committees. Ms. Andrews holds an Executive Business Management Certificate from the University of Texas and Bachelor of Science degrees in Aerospace and Mechanical Engineering from Northrop University in Los Angeles, California.

Navin Arora

Navin Arora

Director of the Board, Governance and Nominating Committee

Navin Arora joined the board of directors on January 4, 2023 and is a member of the Governance and Nominating Committee. He joined TELUS in 1999 and currently holds the position of Executive Vice-President, TELUS, and President, TELUS Business Solutions. Since joining TELUS in 1999, Mr. Arora has held senior leadership roles with increasing responsibility across various parts of the organization. He currently serves on TELUS’ Calgary Community board and the boards of Calgary Economic Development, the Canadian Chamber of Commerce Western Executive Council and the Sandbox Project. Mr. Arora holds a Bachelor of Science degree from the University of Alberta and a Masters Certificate in Project Management from George Washington University.

Tony Geheran

Tony Geheran

Director of the Board, Chair of the Governance and Nominating Committee

Tony Geheran was elected to the board of directors on May 13, 2020 and serves as the Chair of the Governance and Nominating Committee. He is currently Executive Vice-president and Chief Operations Officer of TELUS, a position he has held since 2021. He previously held increasingly senior leadership roles at TELUS beginning in 2001, including Senior Vice President from 2013 to 2015, Executive Vice-president and President of Broadband Networks at TELUS from 2015 to 2018, and Executive Vice-president and Chief Customer Officer from 2018 to 2021. Prior to joining TELUS, Mr. Geheran worked at Cable and Wireless Ireland and Cable and Wireless Communications. He holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our board of directors. Mr. Puritt joined our parent company, TELUS, in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Sandra Stuart

Sandra Stuart

Director of the Board, Audit Committee

Sandra Stuart was elected to the board of directors on September 25, 2021 and is a member of the Audit Committee. She also currently serves on the Environment, Health and Safety Committee for both Canfor Corporation and Canfor Pulp, as a Trustee and Chair of the Audit Committee for DRI Healthcare Trust and as a director for the Bank of Nova Scotia, serving on their Audit, Conduct Review and Risk Committees. Ms. Stuart previously served in increasingly senior leadership roles at HSBC Canada beginning in 2010, including as Chief Executive Officer from 2015 to 2020 and as Chief Operating Officer from 2010 to 2015. Ms. Stuart holds a Bachelor of Business and Economics degree from Simon Fraser University and has completed executive management courses through Harvard Business School and IMD International Business School.

Josh Blair

Josh Blair

Vice-Chair of the Board of TELUS International, Chair of the HR Committee

Josh Blair was elected to the board of directors on June 1, 2016 and serves as Vice-Chair of the Board and Chair of the Human Resources Committee. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that enables corporations and their employees to accelerate their growth through AI-powered risk management and performance mentoring. He also serves as the Chairman at Straive, a global EdTech, content and data solutions leader, and as the Nominating, Governance and Compensation Chair for Neighbourly Pharmacies Inc. (TSX: NBLY), Canada’s largest community pharmacy network. Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019, overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor Degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen’s University. In 2021, the University of Victoria awarded Mr. Blair an honorary doctorate degree in recognition of his career achievements as well as his community contribution.

Olin Anton

Olin Anton

Director of the Board, Chair of the Audit Committee

Olin Anton joined the board of directors on January 19, 2021 and serves as Chair of the Audit Committee. Mr. Anton, who is now retired, spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA. He was previously a partner at Deloitte LLP from 2002 to 2016, where he served as head of the British Columbia audit practice starting in 2013, managing partner of the Vancouver office from 2012 to 2013 and head of the Vancouver audit function from 2004 to 2012. Mr. Anton retired from Deloitte LLP in 2016. Mr. Anton began his career at Arthur Andersen LLP, where he joined in 1976, became a partner in 1988 and served as head of its audit practice until 2002, when he joined Deloitte LLP. Mr. Anton holds Bachelor of Science and Bachelor of Commerce degrees from the University of Saskatchewan. He is a Fellow Chartered Professional Accountant and a U.S. Certified Public Accountant.

Doug French

Doug French

Director of the Board

Doug French was elected to the board of directors on September 23, 2020. Since 1996, Mr. French has held increasingly senior roles at TELUS, culminating in his appointment as Executive Vice-president and Chief Financial Officer in May 2016. Mr. French leads a team of 1,200 professionals responsible for financial operations, reporting and analysis, treasury, investor relations, risk management, revenue assurance, taxation, investment management, corporate strategy and development, sustainability and procurement. He is the Global Executive Sponsor of Spectrum, the TELUS resource group for LGBTQ2+ team members. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honors), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the Prince’s Accounting for Sustainability Project.

Sue Paish

Sue Paish

Director of the Board, HR Committee

Sue Paish was elected to the board of directors on May 2, 2021 and is a member of the Human Resources Committee. Ms. Paish is a Corporate Director and is currently Chief Executive Officer of Digital Technology Supercluster, a position she has held since 2018. She is Chair of the board of the CORIX Group of Companies and serves on the boards of Canexia Health and Own the Podium. She is the past Chair of the board of the Business Council of British Columbia and the Vancouver Board of Trade. Ms. Paish served as Corporate Director and then as President and CEO of LifeLabs Medical Laboratory Services from 2008 to 2017 and also as Corporate Director and CEO of Pharmasave Drugs (National) Ltd. from 2004 until 2012. She has previously also served as Managing Partner of the law firm, Fasken, from 2000 - 2006 and practiced law at the firm from 1983 to 2006. She holds a Bachelor of Commerce and a Bachelor of Laws from The University of British Columbia.

Carolyn Slaski

Carolyn Slaski

Director of the Board, Audit Committee, HR Committee

Carolyn Slaski was elected to the board of directors on July 2, 2021 and is a member of both the Audit and Human Resources Committees. Prior to her retirement from EY LLP in 2021, Carolyn served as the Americas and US Vice-Chair of Talent from 2015 to 2021. Previously, Ms. Slaski was a Senior Audit Partner from 1984-2021 and, during that time, also served as the East Region Assurance Managing Partner from 2013 to 2015, New Jersey Office Managing Partner and Market Segment Leader from 2010-2013 and European Client Service Partner and Capital Markets Leader from 2002 to 2005. Ms Slaski holds a Bachelor of Arts in Economics (Honors) from Rutgers University, a Certified Public Accountant certification and has completed EY’s Strategic Leadership Program by Harvard University.

Darren Entwistle

Darren Entwistle

Chair of the Board of TELUS International

Darren Entwistle was elected to the Board of Directors on May 20, 2022 and serves as Chair of the Board. He is also a member of the Board of Directors for TELUS Corporation. Darren has been President and CEO of TELUS since 2000, and alongside the leadership team, he has guided TELUS’ evolution from a regional telephone company into a global data and wireless leader. Under Darren’s stewardship, the TELUS team has consistently generated operational and financial results that are world leading, establishing a track record of driving global-best outcomes for its customers, communities and shareholders. Darren is a founding member of both the 30% Club Canada and the Canadian Board Diversity Council, and an Honorary Fellow of the Royal Conservatory. In recognition of Darren’s contributions to Canada he was appointed to the Order of Canada. Similarly, in 2003 he was awarded the Queen Elizabeth II Golden Jubilee Medal and in 2012 he received the Queen Elizabeth II Diamond Jubilee Medal. Darren holds a Bachelor of Economics (Honors) from Concordia University in Montreal, an MBA (Finance) from McGill University and a Diploma in Network Engineering from the University of Toronto. He has also received Honorary Doctorates of Law from McGill University, Concordia University, the University of Alberta and the University of Victoria, and has an Honorary Degree in Business Administration from the Northern Alberta Institute of Technology.

Josh Blair

Josh Blair

Vice-Chair of the Board of TELUS International, Chair of the HR Committee

Josh Blair was elected to the board of directors on June 1, 2016 and serves as Vice-Chair of the Board and Chair of the Human Resources Committee. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that enables corporations and their employees to accelerate their growth through AI-powered risk management and performance mentoring. He also serves as the Chairman at Straive, a global EdTech, content and data solutions leader, and as the Nominating, Governance and Compensation Chair for Neighbourly Pharmacies Inc. (TSX: NBLY), Canada’s largest community pharmacy network. Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019, overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor Degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen’s University. In 2021, the University of Victoria awarded Mr. Blair an honorary doctorate degree in recognition of his career achievements as well as his community contribution.

Madhuri Andrews

Madhuri Andrews

Director of the Board, Audit Committee, Governance and Nominating Committee

Madhuri Andrews joined the board of directors on March 9, 2023 and is a member of the Audit Committee and Governance and Nominating Committee. Ms. Andrews is currently the Executive Vice President, Chief Information Officer with MKS Instruments (NASDAQ: MKSI). Previously Ms. Andrews was an Executive Vice President with Jacobs (NYSE: J), which she initially joined in 2018 as the Chief Digital and Information Officer. Prior to that, Ms. Andrews held roles of the CIO for Dyncorp International, CIO, VP, Information Technology for Trinity Industries (NYSE: TRN) and Executive Director, Information Technology for STMicroelectronics (NYSE:STM) and Maxim Integrated Products (now NYSE:ADI). She also currently serves as a Director with Applied Industrial Technologies (NYSE: AIT) on their Audit, Governance and Sustainability Committees and is a board member and strategic advisor to a group of private equity companies, chairing their Technology, Digital and Sustainability committees. Ms. Andrews holds an Executive Business Management Certificate from the University of Texas and Bachelor of Science degrees in Aerospace and Mechanical Engineering from Northrop University in Los Angeles, California.

Olin Anton

Olin Anton

Director of the Board, Chair of the Audit Committee

Olin Anton joined the board of directors on January 19, 2021 and serves as Chair of the Audit Committee. Mr. Anton, who is now retired, spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA. He was previously a partner at Deloitte LLP from 2002 to 2016, where he served as head of the British Columbia audit practice starting in 2013, managing partner of the Vancouver office from 2012 to 2013 and head of the Vancouver audit function from 2004 to 2012. Mr. Anton retired from Deloitte LLP in 2016. Mr. Anton began his career at Arthur Andersen LLP, where he joined in 1976, became a partner in 1988 and served as head of its audit practice until 2002, when he joined Deloitte LLP. Mr. Anton holds Bachelor of Science and Bachelor of Commerce degrees from the University of Saskatchewan. He is a Fellow Chartered Professional Accountant and a U.S. Certified Public Accountant.

Navin Arora

Navin Arora

Director of the Board, Governance and Nominating Committee

Navin Arora joined the board of directors on January 4, 2023 and is a member of the Governance and Nominating Committee. He joined TELUS in 1999 and currently holds the position of Executive Vice-President, TELUS, and President, TELUS Business Solutions. Since joining TELUS in 1999, Mr. Arora has held senior leadership roles with increasing responsibility across various parts of the organization. He currently serves on TELUS’ Calgary Community board and the boards of Calgary Economic Development, the Canadian Chamber of Commerce Western Executive Council and the Sandbox Project. Mr. Arora holds a Bachelor of Science degree from the University of Alberta and a Masters Certificate in Project Management from George Washington University.

Doug French

Doug French

Director of the Board

Doug French was elected to the board of directors on September 23, 2020. Since 1996, Mr. French has held increasingly senior roles at TELUS, culminating in his appointment as Executive Vice-president and Chief Financial Officer in May 2016. Mr. French leads a team of 1,200 professionals responsible for financial operations, reporting and analysis, treasury, investor relations, risk management, revenue assurance, taxation, investment management, corporate strategy and development, sustainability and procurement. He is the Global Executive Sponsor of Spectrum, the TELUS resource group for LGBTQ2+ team members. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honors), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the Prince’s Accounting for Sustainability Project.

Tony Geheran

Tony Geheran

Director of the Board, Chair of the Governance and Nominating Committee

Tony Geheran was elected to the board of directors on May 13, 2020 and serves as the Chair of the Governance and Nominating Committee. He is currently Executive Vice-president and Chief Operations Officer of TELUS, a position he has held since 2021. He previously held increasingly senior leadership roles at TELUS beginning in 2001, including Senior Vice President from 2013 to 2015, Executive Vice-president and President of Broadband Networks at TELUS from 2015 to 2018, and Executive Vice-president and Chief Customer Officer from 2018 to 2021. Prior to joining TELUS, Mr. Geheran worked at Cable and Wireless Ireland and Cable and Wireless Communications. He holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Sue Paish

Sue Paish

Director of the Board, HR Committee

Sue Paish was elected to the board of directors on May 2, 2021 and is a member of the Human Resources Committee. Ms. Paish is a Corporate Director and is currently Chief Executive Officer of Digital Technology Supercluster, a position she has held since 2018. She is Chair of the board of the CORIX Group of Companies and serves on the boards of Canexia Health and Own the Podium. She is the past Chair of the board of the Business Council of British Columbia and the Vancouver Board of Trade. Ms. Paish served as Corporate Director and then as President and CEO of LifeLabs Medical Laboratory Services from 2008 to 2017 and also as Corporate Director and CEO of Pharmasave Drugs (National) Ltd. from 2004 until 2012. She has previously also served as Managing Partner of the law firm, Fasken, from 2000 - 2006 and practiced law at the firm from 1983 to 2006. She holds a Bachelor of Commerce and a Bachelor of Laws from The University of British Columbia.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our board of directors. Mr. Puritt joined our parent company, TELUS, in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Carolyn Slaski

Carolyn Slaski

Director of the Board, Audit Committee, HR Committee

Carolyn Slaski was elected to the board of directors on July 2, 2021 and is a member of both the Audit and Human Resources Committees. Prior to her retirement from EY LLP in 2021, Carolyn served as the Americas and US Vice-Chair of Talent from 2015 to 2021. Previously, Ms. Slaski was a Senior Audit Partner from 1984-2021 and, during that time, also served as the East Region Assurance Managing Partner from 2013 to 2015, New Jersey Office Managing Partner and Market Segment Leader from 2010-2013 and European Client Service Partner and Capital Markets Leader from 2002 to 2005. Ms Slaski holds a Bachelor of Arts in Economics (Honors) from Rutgers University, a Certified Public Accountant certification and has completed EY’s Strategic Leadership Program by Harvard University.

Sandra Stuart

Sandra Stuart

Director of the Board, Audit Committee

Sandra Stuart was elected to the board of directors on September 25, 2021 and is a member of the Audit Committee. She also currently serves on the Environment, Health and Safety Committee for both Canfor Corporation and Canfor Pulp, as a Trustee and Chair of the Audit Committee for DRI Healthcare Trust and as a director for the Bank of Nova Scotia, serving on their Audit, Conduct Review and Risk Committees. Ms. Stuart previously served in increasingly senior leadership roles at HSBC Canada beginning in 2010, including as Chief Executive Officer from 2015 to 2020 and as Chief Operating Officer from 2010 to 2015. Ms. Stuart holds a Bachelor of Business and Economics degree from Simon Fraser University and has completed executive management courses through Harvard Business School and IMD International Business School.

Leadership Team

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our board of directors. Mr. Puritt joined our parent company, TELUS, in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Michel Belec

Michel Belec

Chief Legal Officer & Corporate Secretary

Michel Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining us, he served as Senior Vice President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor’s degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Jose-Luis Garcia

Jose-Luis Garcia

Chief Operating Officer

Jose-Luis Garcia has served as the Chief Operating Officer since 2023. Prior to joining TELUS International, Mr. Garcia worked as a global executive for well-known firms such as Accenture, Atos, Ericsson, Dell and Nokia. Most recently, he served as Senior Partner for Global Managed Service Delivery Operations and as Telecommunication Solutions and EMEIA Tech Sector Leader where he leveraged his extensive knowledge of the telecommunications and tech industries to support the growth and digital transformation of global businesses. Mr. Garcia holds a Bachelor's and Masters of Science in Physical Chemistry from the Complutense University of Madrid and Stanford University.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and, from 2007 to 2015, she was the Vice President of Human Resources for TELUS and TELUS International. She served as Vice President, Human Resources of Rogers Communications Inc. from 2003 to 2007, and held a variety of human resources leadership roles within Rogers from 1997 to 2003. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Gopi Chande

Gopi Chande

Chief Financial Officer

Gopi Chande has served as our Chief Financial Officer since March 4, 2024. Prior to joining TELUS International, Ms. Chande spent 14 years with TELUS Corporation, in increasingly senior leadership roles, including as Senior Vice-President Finance and Treasurer from May 2022 to Feb 2024. During her tenure with TELUS, Ms. Chande managed a comprehensive portfolio covering treasury, corporate development, investor relations, pensions and sustainability and oversaw a number of substantial financial initiatives. Ms. Chande was at KPMG from 1996 to 2009, working in Vancouver, Budapest and the Silicon Valley and was the Controller at multinational tech startup, E2open from 2002 to 2005. She has strong governance experience as a previous Board Member of Telecommunication Workers Pension Plan, Concert Properties and Canarie. Ms. Chande earned her CPA, CA (Certified Public Accountant, Chartered Accountant) designation with Gold Medal distinction, and was elected a Fellow in 2022 (FCPA). She is also a certified accountant in the US (CPA Illinois). Ms. Chande is passionate about connecting with the community, and serves as chair of the Board of Mulgrave Independent School, and as Board member of the BC Women’s Hospital Foundation. A purpose-driven leader, Ms. Chande is a mentor to many at TELUS, as well as through the Professional Women’s Network for the Dress for Success Organization.

Tobias Dengel

Tobias Dengel

President of WillowTree, a TELUS International Company

Tobias Dengel joined us in January 2023, when WillowTree was acquired by TELUS International. WillowTree unifies the often disparate disciplines of strategy, design and engineering to partner with clients to meet their most ambitious digital transformation goals. Mr. Dengel started his career in digital media at AOL, holding a variety of leadership roles, including General Manager of AOL Local and Vice President of AOL International, based in London. Following AOL and prior to co-founding WillowTree in 2009, Mr. Dengel co-founded Leads.com, a search agency that was acquired by Web.com. Mr. Dengel holds a BSE in Finance (Wharton) and a BSE in Systems Engineering, both from the University of Pennsylvania. He also serves as the Chair of the Thomas Jefferson Foundation Board, which manages Monticello in Charlottesville, as well as on the Board of WillowTree.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2012. Prior to joining us, he served as Vice President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor’s degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and Chief Executive Officer since 2016, when he also became a member of our board of directors. Mr. Puritt joined our parent company, TELUS, in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Gopi Chande

Gopi Chande

Chief Financial Officer

Gopi Chande has served as our Chief Financial Officer since March 4, 2024. Prior to joining TELUS International, Ms. Chande spent 14 years with TELUS Corporation, in increasingly senior leadership roles, including as Senior Vice-President Finance and Treasurer from May 2022 to Feb 2024. During her tenure with TELUS, Ms. Chande managed a comprehensive portfolio covering treasury, corporate development, investor relations, pensions and sustainability and oversaw a number of substantial financial initiatives. Ms. Chande was at KPMG from 1996 to 2009, working in Vancouver, Budapest and the Silicon Valley and was the Controller at multinational tech startup, E2open from 2002 to 2005. She has strong governance experience as a previous Board Member of Telecommunication Workers Pension Plan, Concert Properties and Canarie. Ms. Chande earned her CPA, CA (Certified Public Accountant, Chartered Accountant) designation with Gold Medal distinction, and was elected a Fellow in 2022 (FCPA). She is also a certified accountant in the US (CPA Illinois). Ms. Chande is passionate about connecting with the community, and serves as chair of the Board of Mulgrave Independent School, and as Board member of the BC Women’s Hospital Foundation. A purpose-driven leader, Ms. Chande is a mentor to many at TELUS, as well as through the Professional Women’s Network for the Dress for Success Organization.

Michel Belec

Michel Belec

Chief Legal Officer & Corporate Secretary

Michel Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining us, he served as Senior Vice President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor’s degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Tobias Dengel

Tobias Dengel

President of WillowTree, a TELUS International Company

Tobias Dengel joined us in January 2023, when WillowTree was acquired by TELUS International. WillowTree unifies the often disparate disciplines of strategy, design and engineering to partner with clients to meet their most ambitious digital transformation goals. Mr. Dengel started his career in digital media at AOL, holding a variety of leadership roles, including General Manager of AOL Local and Vice President of AOL International, based in London. Following AOL and prior to co-founding WillowTree in 2009, Mr. Dengel co-founded Leads.com, a search agency that was acquired by Web.com. Mr. Dengel holds a BSE in Finance (Wharton) and a BSE in Systems Engineering, both from the University of Pennsylvania. He also serves as the Chair of the Thomas Jefferson Foundation Board, which manages Monticello in Charlottesville, as well as on the Board of WillowTree.

Jose-Luis Garcia

Jose-Luis Garcia

Chief Operating Officer

Jose-Luis Garcia has served as the Chief Operating Officer since 2023. Prior to joining TELUS International, Mr. Garcia worked as a global executive for well-known firms such as Accenture, Atos, Ericsson, Dell and Nokia. Most recently, he served as Senior Partner for Global Managed Service Delivery Operations and as Telecommunication Solutions and EMEIA Tech Sector Leader where he leveraged his extensive knowledge of the telecommunications and tech industries to support the growth and digital transformation of global businesses. Mr. Garcia holds a Bachelor's and Masters of Science in Physical Chemistry from the Complutense University of Madrid and Stanford University.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2012. Prior to joining us, he served as Vice President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor’s degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and, from 2007 to 2015, she was the Vice President of Human Resources for TELUS and TELUS International. She served as Vice President, Human Resources of Rogers Communications Inc. from 2003 to 2007, and held a variety of human resources leadership roles within Rogers from 1997 to 2003. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Governance Documents

Our governance documents are operating guidelines and controls that define how our Board of Directors and Leadership Team fulfill their responsibilities. These guidelines are designed to promote transparency and the highest ethical business practices, enabling a relationship of trust among our Board of Directors, Leadership Team, shareholders and all stakeholders.

Innovation Highlights

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Culture Value Chain

Discover our formula for business growth, starting with the value of corporate culture and its impact on engagement, design-thinking and innovation.

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