Governance

Three colleagues gathered around an iPad.

Corporate Governance at TELUS International

Our Board of Directors and Leadership Team are committed to driving effective decision-making and performance, while following best practices in corporate governance and serving as advocates for the long-term interests of our shareholders and all stakeholders.

Board of Directors

Josh Blair

Josh Blair

Chair of the Board of TELUS International, Chair of the Human Resources Committee

Josh Blair was elected to the board of directors on June 1, 2016 and serves as Chair of the board. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that is enabling the benefits of executive coaching to be brought to employees at all levels of organizations on an affordable, effective and global basis. He also serves as the Vice Chair and Audit Chair for Carebook Technologies Inc., a digital health company listed on the TSX Venture Exchange. Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019 overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen's University.

Kenneth Cheong

Kenneth Cheong

Audit Committee, Human Resources Committee

Kenneth Cheong was elected to the board of directors on June 1, 2016. Mr. Cheong is currently a Managing Director of Baring Private Equity Asia, where he joined in 1998. Prior to his time at Baring Private Equity Asia, Mr. Cheong served as Manager at Barclays de Zoete Wedd, where he joined in 1995 and remained until 1998, and Assistant Treasurer at DBS Bank, where he joined in 1992 and remained until 1995. Mr. Cheong holds a Bachelor of Science degree from the London School of Economics and Political Science.

Tony Geheran

Tony Geheran

Chair of the Governance and Nominating Committee

Tony Geheran was elected to the board of directors on May 13, 2020. He currently serves as Chief Customer Officer of TELUS, a position he has held since 2018. He formerly served as Executive Vice-President and President of Broadband Networks at TELUS from 2015 to 2018. He previously served in increasingly senior leadership roles at TELUS beginning in 2001, including as Senior Vice-President from 2013 to 2015. He was formerly employed at Cable and Wireless Ireland and Cable and Wireless Communications. Mr. Geheran holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Jimmy Mahtani

Jimmy Mahtani

Governance and Nominating Committee

Jimmy Mahtani was elected to the board of directors on June 1, 2016. He is currently Managing Director of Baring Private Equity Asia, a position he has held since 2006. He formerly served as Vice-President at General Atlantic Partners from 2000 to 2006. He holds a Bachelor of Science in Business Administration from Georgetown University.

Olin Anton

Olin Anton

Chair of the Audit Committee, Human Resources Committee

Olin Anton serves as Chair of the Audit Committee of TELUS International and is a member of the Human Resources Committee. Having spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA, Mr. Anton retired in June 2016 as a partner at Deloitte LLP. He continues to serve on the Board as Vice-Chair for Junior Achievement of British Columbia, the Executive Committee for the Business Laureates of British Columbia, and is Chair of the Board of the Vancouver Public Library Foundation. He holds both a Bachelor of Commerce degree and Bachelor of Science degree from the University of Saskatchewan and was admitted to Fellowship in 2015.

Doug French

Doug French

Audit Committee

Doug French was elected to the board of directors on September 23, 2020. Mr. French has served as Executive Vice-President and Chief Financial Officer of TELUS since 2016. Since joining TELUS in 1996, Mr. French has held progressively senior roles, including Senior Vice-President and Corporate Controller. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, where he worked for eight years before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honors), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the International Accounting Standards Global Preparers Advisory Committee and the Prince's Accounting for Sustainability Project.

Stephen Lewis

Stephen Lewis

Governance and Nominating Committee

Stephen Lewis was elected to the board of directors on June 1, 2016. He joined TELUS in 1997, serving in a variety of roles including Vice-President of Corporate Strategy and Business Development. Since July 2016 he has served as Senior Vice-President and Treasurer of TELUS, responsible also for Corporate Development, Pension Investments and Investor Relations. Mr. Lewis formerly served as a consultant at Deloitte Touche Tohmatsu Limited from 1994 to 1997 and as an account manager at the Royal Bank of Canada from 1988 to 1992. He holds a Business Degree from Ivey Business School and a Master of Business Administration from INSEAD. He is a Chartered Financial Analyst charter holder.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and CEO since 2016, when he also became a member of the board of directors and was appointed to serve as an Executive Vice-President of TELUS Communications Inc. (TELUS International’s parent company). Mr. Puritt joined TELUS in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. In 2016, Mr. Puritt was named "Executive of the Year" at the International Business Awards (Stevie Awards). Raised in Tanzania, he spoke Swahili before learning English. It was this upbringing that influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International's global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Josh Blair

Josh Blair

Chair of the Board of TELUS International, Chair of the Human Resources Committee

Josh Blair was elected to the board of directors on June 1, 2016 and serves as Chair of the board. Mr. Blair is a Co-Founder and the CEO of Impro.AI, a high-tech company that is enabling the benefits of executive coaching to be brought to employees at all levels of organizations on an affordable, effective and global basis. He also serves as the Vice Chair and Audit Chair for Carebook Technologies Inc., a digital health company listed on the TSX Venture Exchange. Additionally, Mr. Blair is a Partner at Esplanade Ventures, a venture capital firm focused on the health technology market. From 1995 through 2019, Mr. Blair served in increasingly senior leadership roles at TELUS Corporation, including as Group President from 2014 to 2019 overseeing TELUS International, TELUS Health, TELUS Business, TELUS Agriculture and TELUS Ventures. Mr. Blair holds a Bachelor degree in Electrical Engineering from the University of Victoria and also completed the Executive Program at the Smith School of Business at Queen's University.

Olin Anton

Olin Anton

Chair of the Audit Committee, Human Resources Committee

Olin Anton serves as Chair of the Audit Committee of TELUS International and is a member of the Human Resources Committee. Having spent his career in professional practice as a Chartered Accountant and laterally as a Chartered Professional Accountant, CA, Mr. Anton retired in June 2016 as a partner at Deloitte LLP. He continues to serve on the Board as Vice-Chair for Junior Achievement of British Columbia, the Executive Committee for the Business Laureates of British Columbia, and is Chair of the Board of the Vancouver Public Library Foundation. He holds both a Bachelor of Commerce degree and Bachelor of Science degree from the University of Saskatchewan and was admitted to Fellowship in 2015.

Kenneth Cheong

Kenneth Cheong

Audit Committee, Human Resources Committee

Kenneth Cheong was elected to the board of directors on June 1, 2016. Mr. Cheong is currently a Managing Director of Baring Private Equity Asia, where he joined in 1998. Prior to his time at Baring Private Equity Asia, Mr. Cheong served as Manager at Barclays de Zoete Wedd, where he joined in 1995 and remained until 1998, and Assistant Treasurer at DBS Bank, where he joined in 1992 and remained until 1995. Mr. Cheong holds a Bachelor of Science degree from the London School of Economics and Political Science.

Doug French

Doug French

Audit Committee

Doug French was elected to the board of directors on September 23, 2020. Mr. French has served as Executive Vice-President and Chief Financial Officer of TELUS since 2016. Since joining TELUS in 1996, Mr. French has held progressively senior roles, including Senior Vice-President and Corporate Controller. Mr. French began his career as a Chartered Professional Accountant at Ernst and Young, where he worked for eight years before joining Clearnet, a predecessor company to TELUS. He holds a Bachelor of Arts (Honors), Commerce and Economics from the University of Toronto. Mr. French was appointed Fellow of the Chartered Professional Accountants of Ontario in 2017, and is a member of the International Accounting Standards Global Preparers Advisory Committee and the Prince's Accounting for Sustainability Project.

Tony Geheran

Tony Geheran

Chair of the Governance and Nominating Committee

Tony Geheran was elected to the board of directors on May 13, 2020. He currently serves as Chief Customer Officer of TELUS, a position he has held since 2018. He formerly served as Executive Vice-President and President of Broadband Networks at TELUS from 2015 to 2018. He previously served in increasingly senior leadership roles at TELUS beginning in 2001, including as Senior Vice-President from 2013 to 2015. He was formerly employed at Cable and Wireless Ireland and Cable and Wireless Communications. Mr. Geheran holds a Diploma in Professional Marketing from the Cranfield School of Management, a Certificate in Business Administration from The Open University and received his Professional Qualifications in Mechanical and Electrical Engineering while serving in the Royal Navy.

Stephen Lewis

Stephen Lewis

Governance and Nominating Committee

Stephen Lewis was elected to the board of directors on June 1, 2016. He joined TELUS in 1997, serving in a variety of roles including Vice-President of Corporate Strategy and Business Development. Since July 2016 he has served as Senior Vice-President and Treasurer of TELUS, responsible also for Corporate Development, Pension Investments and Investor Relations. Mr. Lewis formerly served as a consultant at Deloitte Touche Tohmatsu Limited from 1994 to 1997 and as an account manager at the Royal Bank of Canada from 1988 to 1992. He holds a Business Degree from Ivey Business School and a Master of Business Administration from INSEAD. He is a Chartered Financial Analyst charter holder.

Jimmy Mahtani

Jimmy Mahtani

Governance and Nominating Committee

Jimmy Mahtani was elected to the board of directors on June 1, 2016. He is currently Managing Director of Baring Private Equity Asia, a position he has held since 2006. He formerly served as Vice-President at General Atlantic Partners from 2000 to 2006. He holds a Bachelor of Science in Business Administration from Georgetown University.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and CEO since 2016, when he also became a member of the board of directors and was appointed to serve as an Executive Vice-President of TELUS Communications Inc. (TELUS International’s parent company). Mr. Puritt joined TELUS in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. In 2016, Mr. Puritt was named "Executive of the Year" at the International Business Awards (Stevie Awards). Raised in Tanzania, he spoke Swahili before learning English. It was this upbringing that influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International's global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Leadership Team

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and CEO since 2016, when he also became a member of the board of directors and was appointed to serve as an Executive Vice-President of TELUS Communications Inc. (TELUS International’s parent company). Mr. Puritt joined TELUS in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. In 2016, Mr. Puritt was named "Executive of the Year" at the International Business Awards (Stevie Awards). Raised in Tanzania, he spoke Swahili before learning English. It was this upbringing that influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International's global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Michel E. Belec

Michel E. Belec

Chief Legal Officer & Corporate Secretary

Michel E. Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining TELUS International, Mr. Belec served as Senior Vice-President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor's degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Charles Koskovich

Charles Koskovich

Chief Operating Officer

Charles Koskovich has served as our Chief Operating Officer since January 2017. Prior to joining us, he was the Divisional President and Senior Vice-President, Global Customer Care at Xerox Holdings Corporation from 2015 to 2017. Mr. Koskovich also spent time as Senior Vice-President, Operations at Concentrix from 2012 to 2015, Vice-President, Customer Support Operations at Blackberry Limited from 2009 to 2012, Senior Vice-President, Operations for TeleTech Holdings Inc. from 2005 to 2009 and Vice-President, DISH Network Customer Care Operations for EchoStar Corporation from 2003 to 2005. He holds a Bachelor of Business Administration degree from the Metropolitan State University of Denver, a Master of Organizational Management, Organizational Leadership degree from the University of Phoenix in 1990 and completed Executive Education with Harvard School of Business in 2017. Mr. Koskovich currently serves as a director of the Caroll Education Foundation and as Chairperson of Friends of Wewak and the Denver Workforce Development Board.

James Radzicki

James Radzicki

Chief Technology Officer

James Radzicki has served as our Chief Technology Officer since 2020. Prior to joining us, he served as Consulting Chief Information Officer for Spotlight Inc. from 2016 to 2017, Chief Information Officer for Alorica from 2014 to 2016, Executive Vice-President and Chief Technology Officer for Stream Global Services from 2010 to 2013 and Vice-President of Technology, Strategy and Governance for Network Solutions from 2008 to 2010. Prior to this, Mr. Radzicki held leadership positions at TeleTech Holdings Inc., including as Chief Information Officer from 2006 to 2008 and various IT positions including Vice-President of Technology from 1996 to 2008. Mr. Radzicki holds a Bachelor of Science in Business Administration, Marketing and an Associate's Degree in Computer Information Science and Network Administration from Denver Technical College. He is a Certified Information Systems Security Professional.

Maria Pardee

Maria Pardee

Chief Commercial Officer

Maria Pardee has served as our Chief Commercial Officer since February 2021. Prior to joining TELUS International, Ms. Pardee spent eight years at DXC Technology as Senior Vice-President and General Manager leading the Digital Workplace and Mobility business with a focus on the transformation of employee and customer experience through innovation. Additionally, Ms. Pardee was a partner at KPMG, a CIO at BT (British Telecom) and a Vice-President at AMS/CGI. Ms. Pardee is committed to women in STEM as well as community initiatives supporting education, inclusion and political activism. She holds a Master of Science degree in Telecommunications and a Bachelor of Arts degree in International Affairs, both from the University of Colorado Boulder.

Vanessa Kanu

Vanessa Kanu

Chief Financial Officer

Vanessa Kanu has served as our Chief Financial Officer since September 2020. Prior to joining TELUS International, Ms. Kanu spent 16 years at Mitel Networks Corporation in increasingly senior leadership roles, including as Chief Financial Officer from 2019 to 2020. Prior to that she was at PricewaterhouseCoopers. Ms. Kanu currently serves on the Board of Directors of The Ottawa Hospital Foundation, where she is a member of the Finance and Audit Committee. She also serves on the Board of Directors of Thorn, a not-for-profit organization with a mission to eliminate child sexual abuse materials from the internet. She holds a Bachelor of Science degree from the University of Hull, England. Ms. Kanu is a Chartered Professional Accountant in Canada, a Certified Public Accountant in the United States (Illinois State) and is a member of the Institute of Chartered Accountants of England and Wales.

Ed Jay

Ed Jay

President, Lionbridge AI

Ed Jay oversees Lionbridge AI which was acquired by TELUS International in December 2020. Mr. Jay is responsible for leveraging the company’s advanced AI training data platform, along with its crowd-sourced community of professional data annotators to help customers develop the next generation of artificial intelligence solutions. Prior to Lionbridge AI, Mr. Jay was the Executive Vice-President of Merchant Services Americas at American Express. He has held numerous senior leadership roles throughout his career, including Global Head of Product Management and Development for Thomson Reuters, co-founder of ZEFER, and various management consulting positions. Mr. Jay Holds a Bachelor of Commerce from Queen’s University in Ontario, Canada.

Christian Legat

Christian Legat

Chief Executive Officer, CCC

Christian Legat has served as the Chief Executive Officer of CCC since 2013, which was acquired by TELUS International in 2019. Mr. Legat served as Co-Chief Executive Officer of CCC from 2011 to 2013 and as Chief Operating Officer from 2008 until 2011. Mr. Legat joined CCC in 1998.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2013. Prior to joining us, he served as Vice-President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor's degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and from 2009 to 2015 she was the Vice-President of Human Resources for TELUS and TELUS International. She served as Vice-President, Human Resources of Rogers Communications Inc. from 1997 to 2007, and prior to that as Director, Human Resources from 2001 to 2003. Before 2001, Ms. Tyfting held human resources and labor relation roles with the University of British Columbia and BC Transit. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Jeffrey Puritt

Jeffrey Puritt

Director of the Board, President & Chief Executive Officer

Jeffrey Puritt has served as our President and CEO since 2016, when he also became a member of the board of directors and was appointed to serve as an Executive Vice-President of TELUS Communications Inc. (TELUS International’s parent company). Mr. Puritt joined TELUS in 2001, in progressively senior leadership positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures and Mergers and Acquisitions. Mr. Puritt has led TELUS International since 2008. In 2016, Mr. Puritt was named "Executive of the Year" at the International Business Awards (Stevie Awards). Raised in Tanzania, he spoke Swahili before learning English. It was this upbringing that influenced his worldview and commitment to greater social justice, and he is proud to lead and participate in TELUS International's global corporate social responsibility efforts. Mr. Puritt serves on the board of directors for AGS Health, a private, analytics driven, technology-enabled revenue cycle management company that provides medical billing, medical coding and business analytics services to healthcare providers in the United States. He also served as the honorary chair for a not-for-profit organization that has pioneered the integration of youth with disabilities into the mainstream of society, from 2011 to 2016. Mr. Puritt holds a Bachelor of Arts degree from York University and a Bachelor of Laws degree from Osgoode Hall Law School.

Vanessa Kanu

Vanessa Kanu

Chief Financial Officer

Vanessa Kanu has served as our Chief Financial Officer since September 2020. Prior to joining TELUS International, Ms. Kanu spent 16 years at Mitel Networks Corporation in increasingly senior leadership roles, including as Chief Financial Officer from 2019 to 2020. Prior to that she was at PricewaterhouseCoopers. Ms. Kanu currently serves on the Board of Directors of The Ottawa Hospital Foundation, where she is a member of the Finance and Audit Committee. She also serves on the Board of Directors of Thorn, a not-for-profit organization with a mission to eliminate child sexual abuse materials from the internet. She holds a Bachelor of Science degree from the University of Hull, England. Ms. Kanu is a Chartered Professional Accountant in Canada, a Certified Public Accountant in the United States (Illinois State) and is a member of the Institute of Chartered Accountants of England and Wales.

Michel E. Belec

Michel E. Belec

Chief Legal Officer & Corporate Secretary

Michel E. Belec has served as our Chief Legal Officer and Corporate Secretary since 2017. He also supports our Governance Office and is principally responsible for our privacy functions worldwide. Prior to joining TELUS International, Mr. Belec served as Senior Vice-President, Legal Services of TELUS and prior to 1996 worked with Rogers Communications, Inc. Mr. Belec began his career as an associate at Fasken Martineau. He holds a Bachelor's degree from Simon Fraser University and a Bachelor of Laws degree from Osgoode Hall Law School. Mr. Belec has completed various executive training programs and hosted numerous induction and learning programs both in and outside of TELUS International.

Ed Jay

Ed Jay

President, Lionbridge AI

Ed Jay oversees Lionbridge AI which was acquired by TELUS International in December 2020. Mr. Jay is responsible for leveraging the company’s advanced AI training data platform, along with its crowd-sourced community of professional data annotators to help customers develop the next generation of artificial intelligence solutions. Prior to Lionbridge AI, Mr. Jay was the Executive Vice-President of Merchant Services Americas at American Express. He has held numerous senior leadership roles throughout his career, including Global Head of Product Management and Development for Thomson Reuters, co-founder of ZEFER, and various management consulting positions. Mr. Jay Holds a Bachelor of Commerce from Queen’s University in Ontario, Canada.

Charles Koskovich

Charles Koskovich

Chief Operating Officer

Charles Koskovich has served as our Chief Operating Officer since January 2017. Prior to joining us, he was the Divisional President and Senior Vice-President, Global Customer Care at Xerox Holdings Corporation from 2015 to 2017. Mr. Koskovich also spent time as Senior Vice-President, Operations at Concentrix from 2012 to 2015, Vice-President, Customer Support Operations at Blackberry Limited from 2009 to 2012, Senior Vice-President, Operations for TeleTech Holdings Inc. from 2005 to 2009 and Vice-President, DISH Network Customer Care Operations for EchoStar Corporation from 2003 to 2005. He holds a Bachelor of Business Administration degree from the Metropolitan State University of Denver, a Master of Organizational Management, Organizational Leadership degree from the University of Phoenix in 1990 and completed Executive Education with Harvard School of Business in 2017. Mr. Koskovich currently serves as a director of the Caroll Education Foundation and as Chairperson of Friends of Wewak and the Denver Workforce Development Board.

Christian Legat

Christian Legat

Chief Executive Officer, CCC

Christian Legat has served as the Chief Executive Officer of CCC since 2013, which was acquired by TELUS International in 2019. Mr. Legat served as Co-Chief Executive Officer of CCC from 2011 to 2013 and as Chief Operating Officer from 2008 until 2011. Mr. Legat joined CCC in 1998.

James Radzicki

James Radzicki

Chief Technology Officer

James Radzicki has served as our Chief Technology Officer since 2020. Prior to joining us, he served as Consulting Chief Information Officer for Spotlight Inc. from 2016 to 2017, Chief Information Officer for Alorica from 2014 to 2016, Executive Vice-President and Chief Technology Officer for Stream Global Services from 2010 to 2013 and Vice-President of Technology, Strategy and Governance for Network Solutions from 2008 to 2010. Prior to this, Mr. Radzicki held leadership positions at TeleTech Holdings Inc., including as Chief Information Officer from 2006 to 2008 and various IT positions including Vice-President of Technology from 1996 to 2008. Mr. Radzicki holds a Bachelor of Science in Business Administration, Marketing and an Associate's Degree in Computer Information Science and Network Administration from Denver Technical College. He is a Certified Information Systems Security Professional.

Michael Ringman

Michael Ringman

Chief Information Officer

Michael Ringman has served as our Chief Information Officer since 2013. Prior to joining us, he served as Vice-President of Global Infrastructure of TeleTech Holdings Inc. from 2004 to 2012 and as its Director Converged Communications from 2002 to 2004. Prior to his time at TeleTech Holdings Inc., he was a Network Consultant at IBM Global Services from 1996 to 2000. Mr. Ringman holds a Bachelor's degree in Science and a Masters of Sciences in Telecommunications degree from the University of Colorado Boulder.

Maria Pardee

Maria Pardee

Chief Commercial Officer

Maria Pardee has served as our Chief Commercial Officer since February 2021. Prior to joining TELUS International, Ms. Pardee spent eight years at DXC Technology as Senior Vice-President and General Manager leading the Digital Workplace and Mobility business with a focus on the transformation of employee and customer experience through innovation. Additionally, Ms. Pardee was a partner at KPMG, a CIO at BT (British Telecom) and a Vice-President at AMS/CGI. Ms. Pardee is committed to women in STEM as well as community initiatives supporting education, inclusion and political activism. She holds a Master of Science degree in Telecommunications and a Bachelor of Arts degree in International Affairs, both from the University of Colorado Boulder.

Marilyn Tyfting

Marilyn Tyfting

Chief Corporate Officer

Marilyn Tyfting has served as our Chief Corporate Officer since 2015 and from 2009 to 2015 she was the Vice-President of Human Resources for TELUS and TELUS International. She served as Vice-President, Human Resources of Rogers Communications Inc. from 1997 to 2007, and prior to that as Director, Human Resources from 2001 to 2003. Before 2001, Ms. Tyfting held human resources and labor relation roles with the University of British Columbia and BC Transit. She is currently the Vice-Chair of TELUS Vancouver Community Board and a member of the Presidents Group for accessible employment. Ms. Tyfting holds a Bachelor of Commerce and Masters of Science in Business Administration degrees from the University of British Columbia.

Governance Documents

Our governance documents are operating guidelines and controls that define how our Board of Directors and Leadership Team fulfill their responsibilities. These guidelines are designed to promote transparency and the highest ethical business practices, enabling a relationship of trust among our Board of Directors, Leadership Team, shareholders and all stakeholders.

Code of Conduct and Ethics

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Board Policy Manual

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TELUS International Articles

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Corporate Disclosure Policy

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Insider Trading Policy

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Related Person Transaction Policy

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