Customer Experience Strategies for Travel & Hospitality
The third issue of our Customers First magazine is now available – and it’s all about customer experience innovation in the travel and hospitality industry! This issue features insights from top brands like JetBlue, Turo, Joie de Vivre, Lux* Resorts and Hotels and more.
In this issue, learn about:
- The rise of white-glove customer service in the contact center
- How JetBlue turns challenges into opportunities for customer delight
- How the sharing economy contributes to better experiences
- Why Las Vegas is a sure bet for outsourcing
- And much more!
Laurie Meacham, Customer Commitment and Social Media Manager at JetBlue
It’s easy for customers to find answers to common questions but we make sure we’re available for the seldom-asked questions, or as we call them, SAQs.