Known for having “the gift of the gab,” Irish charm is far from the only reason Ireland is such an attractive CX destination for global companies.
With locations in both Dublin and Cork, TELUS International offers state-of-the-art CX centers to support any stage of customer growth. Considered a multicultural cosmopolitan, Dublin is home to numerous global tech companies and EMEA regional headquarters. Likewise, Cork, a university city, offers a large graduate labor pool to meet client demands. For brands that need to quickly scale their CX operations, both locations can support numerous language requirements with short hiring windows.
Digital CX delivery centers
Most competitive economy in the world
― IMD World Competitiveness, 2017
U.S. companies located in Ireland
― American Chamber of Commerce
Irish pubs. Too many to count?
Operating as Voxpro - powered by TELUS International, our offices in Dublin and Cork are a tremendous reflection of our people and culture - colorful and fun while getting the job done.
Our offices are home to numerous fast-growing tech brands who have come to us to scale their CX operations. With end-to-end service delivery from start-up to scale-up, our offices have the perfect space and vibe to emulate your brand. And our people cannot imagine working anywhere else. Come see for yourself and experience the warmth and expertise that our Irish team mates have to offer.
Besides its lush greenery and rolling hills (it didn’t get named the Emerald Isle for nothing), Ireland is a go-to destination for outsourcing premium customer experience.
Unique position within the EU
Ireland is the only English-speaking country within the Eurozone, making it an attractive destination for companies moving into Europe. Working within a Eurozone member state also ensures that companies are not exposed to currency fluctuations when trading in the Eurosystem.
Highly diversified workforce
Thanks to Ireland’s free education system, the country boasts a talented pool of highly-qualified workers. With the ability for European citizens to move freely within the EU to live and work, Ireland has also developed a diverse, multinational workforce.
Internationally recognized tech hub
Ireland has become world-renowned for being a center of technology excellence. Both Dublin and Cork have attracted some of the world’s top tech companies including Google, Facebook, Airbnb, Dell, EMC and Apple for their European headquarters. Hosting these tech giants has resulted in a richly innovative and dynamic tech scene in the country.
Ease of doing business
Ireland enjoys an enviable reputation as a business-friendly location due to its supportive state agencies, political stability, strong legal framework, and collaborative ecosystem where industry and academics work together to benefit society and the economy.