United States

With customer experience centers in Nevada, South Carolina and California, we offer some of the best English and Spanish-speaking talent around, ready to meet your digital and CX needs.

Our Las Vegas, NV site alone has over 1,000 seats and 100,000 sq. ft. of contact center space, making it the ideal location to expand your onshore support needs. Likewise, our Folsom, CA site is the perfect place for fast-growing tech operations to scale-up CX given its close proximity to some of the biggest tech hubs in the world. And our newest site, located in North Charleston, SC, features modern and spacious workspaces designed to inspire digital and CX innovation. For those looking to locate their operations in Canada, please contact us to discuss further.

Digital CX centers

U.S. team members

Global team engagement

― Kincentric

Top 50 Most Engaged Workplaces in NA

― Achievers 50

United States

Take a quick tour and meet our teams in Folsom, California and Las Vegas, Nevada. Named an Achievers 50 Most Engaged Workplaces in North America, we deliver the best in both customer experience and digital innovation. Our U.S. teams serve the DX and CX needs of top global brands. Come visit and see what an engaged and inspired culture can do for your customers.

Our Facilities

At TELUS International, we’re all about cool spaces to inspire team engagement and foster a sense of pride in delivering quality results.

In fact, our Vegas site was once a large retail store which explains why it’s so open with high ceilings and lots of light. Our Folsom site is the definition of color to inspire creativity and fun while getting a job well done. And our North Charleston site features an ideal blend of individual and collaborative workspaces. All three of our sites offer a full range of amenities for camaraderie and creativity.

Business Benefits

Our onshore centers provide the perfect location for customer care, technical support and sales support services - including premium care and digital CX solutions.

Easily accessible

Regardless of location, all of our sites are easily accessible from nearby airports including McCarran International in Vegas (11 miles away), Sacramento International near Folsom (28 miles away) and Charleston International near our North Charleston location (12 miles away).

Robust infrastructure

Vegas is a main U.S. data hub and home to some of the most advanced tech infrastructure in the country due to its low risk of natural disasters and central geography.

Strong talent pool

All three locations are supported by large talent pools of English and Spanish-speaking candidates comprised of seasoned CX professionals and/or recent graduates from leading colleges and universities.

Onshore advantages

For many clients, our U.S. sites offer the ideal onshore location for pilot programs and proof of concept trials. And for companies that have regulatory or other requirements, our sites can meet onshore geographic and/or data sensitivity mandates.