United States
With customer experience centers in Nevada and California, we offer some of the best English and Spanish-speaking talent around, ready to meet your digital and CX needs.
Our Las Vegas, NV site alone has over 1,000 seats and 100,000 sq. ft. of contact center space, making it the ideal location to expand your onshore support needs. Likewise, our Folsom, CA site is close to the biggest tech hubs in the world including Silicon Valley, Sacramento and San Francisco, making Folsom the perfect place to scale-up CX for fast-growing tech operations. For those looking to locate their operations in Canada, please contact us to discuss further.
Digital CX centers (Vegas and Folsom)
U.S. team members
Global team engagement
― Aon
Top 50 Most Engaged Workplaces in NA
― Achievers 50
Take a quick tour and meet our teams in Folsom, California and Las Vegas, Nevada. Named an Achievers 50 Most Engaged Workplaces in North America, we deliver the best in both customer experience and digital innovation. Our U.S. teams serve the DX and CX needs of top global brands. Come visit - and see what an engaged and inspired culture can do for your customers.
Our Facilities
At TELUS International, we’re all about cool spaces to inspire team engagement and foster a sense of pride in delivering quality results.
In fact, our Vegas site was once a large retail store which explains why it’s so open with high ceilings and lots of light. And our Folsom site is the definition of color to inspire creativity and fun while getting a job well done. Both sites offer a range of amenities for collaboration and creativity.
Business Benefits
Our onshore centers provide the perfect location for customer care, technical support and sales support services - including premium care and digital CX solutions.
Easily accessible
Whether locating to Vegas or Folsom, both sites are easily accessible from international airports including McCarran International in Vegas (11 miles away) and Sacramento International near Folsom (28 miles away).
Robust infrastructure
Vegas is a main U.S. data hub and home to some of the most advanced tech infrastructure in the country due to its low risk of natural disasters and central geography.
Strong talent pool
Both locations are supported by large talent pools of English and Spanish-speaking candidates comprised of either seasoned CX professionals and/or recent graduates from leading colleges and universities.
Onshore advantages
For many clients, our U.S. sites offer the ideal onshore location for pilot programs and proof of concept trials. And for companies that have regulatory or other requirements, our sites can meet onshore geographic and/or data sensitivity mandates.
Where to find us
TELUS International (U.S.) Corp., Las Vegas
2251 South Decatur Boulevard
Las Vegas, Nevada
USA 89102
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