With customer experience centers in Nevada and South Carolina, we offer some of the best English and Spanish-speaking talent around, and they are ready to meet your digital and CX needs.
Our Las Vegas, NV site alone has over 1,000 seats and 100,000 sq. ft. of contact center space, making it the ideal location to expand your onshore support needs. Likewise, our North Charleston, SC site features modern and spacious workspaces designed to inspire digital and CX innovation. For those looking to locate their operations in Canada, please contact us to discuss further.
Digital CX centers
U.S. team members
Global team engagement
Top 50 Most Engaged Workplaces in NA
― Achievers 50
At TELUS International, we’re all about cool spaces to inspire team engagement and foster a sense of pride in delivering quality results.
In fact, our Vegas site was once a large retail store, which explains its open concept, high ceilings and abundant light. Our North Charleston site features an ideal blend of individual and collaborative workspaces. Both of our sites offer a full range of amenities — cafeterias, coffee shops, on-site fitness facilities and more — for camaraderie and creativity.
Our onshore centers provide the perfect location for customer care, technical support and sales support services — including premium care and digital CX solutions
Regardless of location, all of our sites are easily accessible from nearby airports including McCarran International in Vegas (11 miles away) and Charleston International near our North Charleston location (12 miles away).
Vegas is a main U.S. data hub and home to some of the most advanced tech infrastructure in the country due to its low risk of natural disasters and central geography.
Strong talent pool
Both locations are supported by large talent pools of English and Spanish-speaking candidates, seasoned CX professionals and/or recent graduates from leading colleges and universities.
For many clients, our U.S. sites offer the ideal onshore location for pilot programs and proof of concept trials. And for companies that have regulatory or other requirements, our sites can meet onshore geographic and/or data sensitivity mandates.