Text Annotation

Text datasets can be as unique as the machine learning models they help to build. When your dataset is designed with your project in mind, you can build better, more precise models that improve ROI.

Through a combination of specialized technology and our community of contributors working in all major languages and regions, we can support the most complex annotation projects. Whether you need a text classification dataset or a comprehensive evaluation of your machine translation, we will meet your quality, speed and cost expectations. Get in touch to discover how we can support your machine learning model.

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Text classification powered by human intelligence

Our global AI Community of 1 million+ members provides data collection and data creation services to produce the large volumes of data required by machine learning projects. We can accurately label text data in 500+ languages and dialects and are equipped to handle any kind of text annotation project from text classification and text annotation services to labeling entities within parts of speech.

Text annotation services

Leveraging our global AI Community along with our proprietary AI training platform, we can collect, create, annotate and validate large volumes of multilingual text data to build and optimize your AI training datasets.

Data collection / creation

Data annotation

Data validation

Text data collection

In order to build intelligent applications capable of understanding human language, machine learning models need to digest large amounts of structured text data. Gathering sufficient text data is the first step in solving any language-based machine learning problem. Our team will collect large volumes of multilingual text data for your machine learning, NLP models.

Data entry

Our community of over 1 million dedicated workers will collect, process and cleanse data from anywhere in the world. This process will ensure that your raw data is prepared, refined and otherwise ready to serve as the ground truth for your machine learning models.

Intent variation

Our contributors can create new intents for your specific use case and label, analyze or categorize your existing data for a range of purposes. We can capture custom intent variation datasets that cover all of the different ways that users from different backgrounds and age groups might express the same intent.

Text summarization

Create concise document summaries in hundreds of languages either via extractive text summarization to pull keyphrases or abstractive text summarization to understand meaning and succinctly paraphrase your documents. Our flexible workflows also enable us to condense multi-document summarization into a single summary for even more valuable insights.

Handwritten data transcription

We can source thousands of contributors native in hundreds of languages and dialects. Via our AI Community, we can create custom handwritten data tailored to your specific project. You dictate the languages required, what our contributors write, and how they write it. We’ll then assess the data for quality and formatting before packaging it according to your specifications.

Chatbot providing support for a customer

Chatbot training data

Improve your customer experience with a better bot. Chatbots require a lot of training data to learn how to respond effectively to human interactions. We can deliver the training tools you need, including chatbot utterances and conversation templates. Chatbot training services also cover intent variation, intent classification and intent recognition.

Comments on social media being evaluated

UGC / comment moderation

We know the importance of making your site a safe environment for all. While our content moderation services cover all data types, our text data services focus on comment moderation. Our global community can moderate user-generated content (UGC) in all major languages to help ensure compliance from spam filtering to profanity detection and more.

Our experience

Discover how we help our clients build industry-leading machine learning models.

A person speaking using a natural language processor on their phone

Natural language processing

Working with our team of linguists, computational linguists and data engineers, we provide language development, QA and sustained engineering services. We’ve helped one of the world’s largest tech companies enhance their state-of-the-art grammar and spelling correction tools.

Shopping on a machine translated website

Machine translation

We sourced qualified translators in the Chinese to English language pair, who rated and compared the quality of Chinese to English machine translations for one of the world’s largest e-commerce companies.

Chatbots & virtual assistants

Knowing that chatbots require a lot of training data to learn how to respond effectively to human interactions, we created AI training data for chatbots in Tokyo train stations (as just one example) to answer common passenger questions in English, Chinese, Simplified Chinese and Korean.