Finance & Accounting | TELUS International

Expertise

Our financial services team can address a wide range of back-office requirements. Connect with us to discuss your specific business needs. Sample services include:

Billing & Invoicing Management

While it's important to make the billing and invoicing process easy and pain free for your customers, it’s equally important to find cost effective ways to handle this back-office function without sacrificing accuracy. We offer lower cost resources and/or automated technology focused on streamlining the process while reducing billing errors or omissions.

Credit & Collections

For well over a decade, our team members have handled early-stage credit and collections requests across a number of industries. In every case, we carefully review the account history before making customer contact. This ensures professional and proper handling of each interaction.

Dispute & Fraud Management

Our dispute and fraud analysts are well versed in dispute handling, investigating security and privacy concerns, taking both proactive and reactive steps to fraud management, understanding associated regulations, and more.