Uncover how to make inefficient workflows a thing of the past.


Use robotic process automation to transform your business operations, not only driving efficiencies and cost savings, but also unlocking more meaningful and engaging work for your employees.

Meaningful Automation

According to McKinsey, most attempts to integrate RPA over the last 10 years have failed. Why? Largely because companies took an over-simplistic ‘plug-and-play’ approach to the roll-out of their RPA solution without clearly defined goals or consideration of cultural impact. Our digital experts will design a custom solution, assess the right fit for your organization, implement the project and measure its success.

Intelligent Insights

Our Intelligent Insights platform is a front-end tool for RPA idea submission, ROI calculation, bot lifecycle tracking and value creation through an executive dashboard. This tools empowers businesses to analyze how much automation vs. human interaction is best.

Powerful Partnerships

In addition to our RPA expertise, we partner with leading providers of RPA solutions including Blue Prism, UiPath, and others. We can consult, define, integrate and/or deploy the right cloud-based RPA solution for your business working with other leading providers.

RPA in Action

Combine the best of digital and human interaction using Robotic Process Automation.


Optimize your digital workforce with Intelligent Insights

A partner-agnostic platform designed to help your business monitor RPA and bot performance for better results.

Screenshot of our intelligent insights dashboard, showing data in charts

Of key business decision-makers believe RPA can help employees focus on more meaningful, strategic tasks, according to Forrester.

According to Forrester, the RPA industry will be worth $2.9B by 2021.

Increased operational accuracy achieved by a large ICT client (TELUS International case study).

Increased business efficiency and savings achieved by a large ICT client (TELUS International case study).

Robotic Process Automation (RPA) for better CX

Discover the benefits of Robotic Process Automation (RPA) including automated workflows, streamlined processes, greater accuracy, improved compliance, and even enhanced employee satisfaction. This video explains the benefits of implementing RPA solutions including what it’s like to partner with TELUS International.

Work smarter not harder

RPA integrates quickly and easily with your enterprise. There is no need to build new infrastructure or transform existing processes and workflows. We simply add an intelligent automation layer over what’s already there.

Increase productivity

An estimated 80% of a customer service agent’s time is taken up by repetitive back-office tasks. RPA can perform these duties around the clock and at high speeds.

Higher employee satisfaction

Freed from repetitive, low-skill tasks, team members can focus on more rewarding work like business process improvement, innovation and customer engagement.

Reduce customer effort

RPA solutions can automatically capture data from self-service portals and input it into other relevant systems, such as a CRM platform. Easier access to information creates greater efficiency for both agent and customer.

Greater accuracy & compliance

RPA completes a process the exact same way every time, offering consistency and dependability.

Scalability & flexibility

RPA can scale at the same pace as your organization. Integrated machine learning (ML) capabilities also allow the solution to take on more complex tasks over time.

RPA at work

Companies in any industry that want to boost efficiency, productivity and employee engagement will benefit from a carefully rolled-out RPA integration. RPA tasks can include:

  • Logging in to applications
  • Filling out forms
  • Extracting structured data
  • Merging data from multiple sources
  • Formatting data for reports
  • Copying and pasting information
  • Reading and writing databases
  • Connecting to system APIs
  • Opening emails and attachments
  • Moving files and folders
  • And more

We can help

Discover how RPA can transform your business

Speak with a RPA expert today.

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Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

Experience the Culture Value Chain