Recruitment Process Outsourcing
Our Talent Acquisition Solutions focus on the ability to attract, engage, recruit and articulate an authentic employee value proposition in order to attract top talent in the fastest, most effective way.
Full-Scale Talent Acquisition
Let us manage, scale and optimize your full-cycle recruitment efforts whether it’s for a portion of jobs, a department, or for the entire organization. Having staffed numerous programs for both Fortune 500 and scale-up brands, we’re experts at finding quality talent to meet high volume staffing needs. With our full-scale RPO solutions, we take care of the recruitment process from end-to-end.
On-Demand Talent Acquisition
Already have your own in-house experts, tools and processes? Select only the recruitment services you need without long-term contracts. Services can be added or dropped at any time including sourcing, testing, interview coordination, candidate management and communications, background checking and more.
Sourcing Capabilities
Whether looking for full-scale or on-demand sourcing solutions, we're experts at deploying talent acquisition strategies in global markets. We tailor attraction strategies that enhance your brand as an employer of choice using both internal and external strategies. This includes optimizing positions for leading job sites, organizing external events, amplifying referral programs, and conducting global market sweeps for talent. All tactics are geared towards pipeline creation with sourcing efficiencies.
Our value-add RPO process
Attract, recruit and retain top talent in the fastest, most effective way possible with our recruitment process outsourcing (RPO) / Talent Acquisition (TA) solutions. Benefit from proven sourcing strategies backed by the latest tech.
- Brochure
Remote Talent Acquisition Solutions
People & Culture
From virtual job fairs to digital interviews to remote hiring, training, coaching and workforce management, our Remote Talent Acquisition solutions cost-effectively source and manage the right talent to support your customer experience operations.
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Talent Acquisition Solutions
People & Culture
TELUS International’s Talent Acquisition Solutions enhances your talent attraction, optimizes your recruitment process and streamlines operations while reducing costs. Our experts utilize unique recruitment tactics and leading-edge technology to cost-effectively secure and manage the right talent to drive your business forward.
- Case Study
Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand
People & CultureCommunications & Media
Discover how TELUS International implemented a successful recruitment process outsourcing partnership with a leading brand to rapidly scale its workforce.
Remote Recruiting - let's get digital!
Attracting, recruiting and retaining top talent is crucial to business success, but in today’s expanding work-from-home environments, it can be a challenge to find quality candidates to fit your team’s needs. Complementing our traditional, onsite recruitment capabilities, TELUS International’s Remote Talent Acquisition solutions enables you to strategically source, onboard and manage your talent remotely from end to end.
Why TELUS International?
For starters, it all begins with culturally-aligned recruitment. We emphasize the brand of our clients and invite only the best-fit candidates to join the team. And that’s just the beginning of our differentiation.
Scale your recruitment efforts
Whether you need 1 or 10,000 new hires, we’ll help you find the best candidate for each open position. The process starts with a detailed candidate profile to ensure the best matches.
Go digital
Technology is changing the recruitment landscape. We have the digital tools and expertise to design the ideal end-to-end candidate journey leveraging Mobile, UX & UI, AppDev, AI, Bots, RPA and more.
Higher quality & reduced costs
We can lower your hiring costs by reducing or removing the need to maintain a full-time, in-house recruiting division. Plus we have experts in all unique aspects of recruiting from job profiling to onboarding. We focus our job profile analysis and recruitment efforts to attract the right fit for your organization.
Best practices for speed & agility
With access to the best recruiting technology, agile practices, and a broad referral network, we can significantly reduce the amount of time it takes to fill each position.
Thought Leadership
How virtual recruitment can help brands stand out
People & Culture
Attracting and hiring top talent in content moderation
People & Culture
The Great Resignation: Attracting and retaining top CX talent
People & Culture
We can help
Proven formula for results
See how the Culture Value Chain can transform your customer experience organization.
Experience the Culture Value Chain