Customer Experience (CX)
Handling millions of customer care interactions annually, we know the importance of agile thinking and continual innovation focused on putting customers first.
From start-up to scale-up to large global brands, we deliver on all stages of customer growth and engagement. Providing CX support in over 50 languages across all traditional and digital channels, we are experts at delivering the best CX to support your business growth and transformation. Our industry track record speaks for itself. We’ve partnered with the world’s most respected and disruptive brands for over 16 years.
Digital Excellence
At TELUS International, we focus on lean, agile, human-centered design.
Thought Leadership
Handle with care: CX tips for navigating holiday supply chain challenges
CX Best PracticeseCommerce
Three CX insights from brands that get it right
CX Best Practices
10 Gen Z insights to improve your CX
CX Best Practices
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Proven formula for results
See how the Culture Value Chain can transform your customer experience organization.
Experience the Culture Value Chain