
Customer Experience (CX)
Handling millions of customer care interactions annually, we know the importance of agile thinking and continual innovation focused on putting customers first.
From start-up to scale-up to large global brands, we deliver on all stages of customer growth and engagement. Providing CX support in over 50 languages across all traditional and digital channels, we are experts at delivering the best CX experiences to support your business growth and transformation. Our industry track record speaks for itself. We’ve partnered with the world’s most respected and disruptive brands for over 15 years.
Awards & Recognition
Digital Excellence
At TELUS International, we focus on lean, agile, human-centered design.
Thought Leadership
COVID one year later: How retail sectors have adapted to new realities
Customer Service ChannelseCommerce
Embracing the future of CX delivery - top brands share insights
CX Best Practices
How CX is driving the future of payments
CX Best PracticeseCommerce
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Proven formula for results
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