Customer Experience (CX)

Handling millions of customer care interactions annually, we know the importance of agile thinking and continual innovation focused on putting customers first.

From start-up to scale-up to large global brands, we deliver on all stages of customer growth and engagement. Providing CX support in over 50 languages across all traditional and digital channels, we are experts at delivering the best CX to support your business growth and transformation. Our industry track record speaks for itself. We’ve partnered with the world’s most respected and disruptive brands for over 18 years.

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

  • IAOP Global Outsourcing 100 logo with 2022 in the background
  • Excellence in Customer Service Award Logo
  • Learning Elite Gold 2019
  • Everest Group Top 10 BPS

We can help

Learn more about our Customer Experience solutions

Speak with a CX specialist today.

Contact us

Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

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