Let us help protect your brand and delight your customers
We develop client-specific solutions for managing interactions that are initiated on social sites. By filtering streams by source, sentiment, and influencers we create the opportunity to review, analyze, and respond to the breadth of information being shared, both positive and negative. Our value:
Your tools or ours - we are well-versed in the full range of social media listening platforms
Our people are trained using the appropriate social etiquette for each channel while always matching your brand tone and voice
Our collaborative approach focuses on developing custom responses for sensitive content
We remain flexible, agile and extremely responsive in order to address issues as they happen
Our content moderation process
Reduce risk via advanced planning and careful execution.
Outsourcing best practices
Learn to navigate the outsourcing process channel-by-channel with this e-book.