Digital Experience (DX)

Harness the power of next-gen technologies and digital accelerators to create the best high-tech, high-touch experiences.

At TELUS International, we focus on lean, agile, human-centered design. We take ownership of the digital CX journey from design, build and deliver to operate and optimize. Leverage our automated and intelligent engagement tools for digital transformation.

AI & Bots

Integrate next-gen intelligent solutions for improved CX.

Mobility Solutions

Leverage our “best-fit” mobile approach for consistent user experiences.

Big Data

Break down huge volumes of data into meaningful, actionable insights.

Platform Transformation

Address the problems inherent in legacy systems and digital adoption.

Omnichannel CX

Enhance CX across all channels with our holistic approach.

Cloud Contact Center

Enjoy cloud reliability and scalability with our hosted, on-demand platform.

UX / UI Design

Ensure a great user interface with an unforgettable user experience.

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

Thought Leadership

robot with error message on screen

Five common mistakes to avoid when building a conversational bot

Next-Gen Technology

traffic light

The do's and don'ts of customer service automation

Next-Gen Technology

robots standing in a line

Top five conversational bots and why we love them

Next-Gen Technology

We can help

Learn more about our Digital Experience solutions

Speak with a digital CX specialist today.

Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

Experience the Culture Value Chain