Digital Experience (DX)

Harness the power of next-gen technologies and digital accelerators to create the best high-tech, high-touch experiences.

At TELUS International, we focus on lean, agile, human-centered design. We take ownership of the digital CX journey from design, build and deliver to operate and optimize. Leverage our automated and intelligent engagement tools for digital transformation.

AI & Bots

Integrate next-gen intelligent solutions for improved CX.

Mobility Solutions

Leverage our “best-fit” mobile approach for consistent user experiences.

Big Data

Break down huge volumes of data into meaningful, actionable insights.

Platform Transformation

Address the problems inherent in legacy systems and digital adoption.

Omnichannel CX

Enhance CX across all channels with our holistic approach.

Cloud Contact Center

Enjoy cloud reliability and scalability with our hosted, on-demand platform.

UX / UI Design

Ensure a great user interface with an unforgettable user experience.

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

  • IAOP Global Outsourcing 100
  • Peak Leader 2020
  • Digital Transformation Award 2020

Thought Leadership

3D technology grid featuring a charted path and location pins

How to build an automation roadmap

Next-Gen Technology

Person typing on laptop with graphics symbolizing security

Machine learning security for chatbots

Next-Gen Technology

robot with error message on screen

Five common mistakes to avoid when building a conversational bot

Next-Gen Technology

We can help

Learn more about our Digital Experience solutions

Speak with a digital CX specialist today.

Contact us

Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

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