Digital Experience (DX)

Harness the power of next-gen technologies and digital accelerators to create the best high-tech, high-touch experiences.

At TELUS International, we focus on lean, agile, human-centered design. We take ownership of the digital customer journey from design, build and deliver to operate and optimize. Leverage our automated and intelligent engagement tools for digital transformation.

AI & Bots

Integrate next-gen intelligent solutions for improved CX.

People playing with tablets

Enterprise Mobility Solutions

Leverage our “best-fit” mobile approach for consistent user experiences.

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Big Data Analytics

Break down huge volumes of data into meaningful, actionable insights.

A group of workers on a video conference call

Platform Transformation

Address the problems inherent in legacy systems and digital adoption.

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Omnichannel Customer Experience

Enhance CX across all channels with our holistic approach.

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Cloud Contact Center

Enjoy cloud reliability and scalability with our hosted, on-demand platform.

A woman presenting to a few workers at their work desks

UX / UI Design

Ensure a great user interface with an unforgettable user experience.

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

  • IAOP Global Outsourcing 100 logo with 2022 in the background
  • Peak Leader 2020
  • Colorful graphic that says AI Breakthrough Award 2022 for Best Informational Bot Solution

Thought Leadership

Collage of illustrations meant to symbolize conversational artificial intelligence

What is conversational AI?

Next-Gen Technology

3D technology grid featuring a charted path and location pins

How to build an automation roadmap

Next-Gen Technology

Person typing on laptop with graphics symbolizing security

Machine learning security for chatbots

Next-Gen Technology

We can help

Learn more about our Digital Experience solutions

Speak with a digital CX specialist today.

Contact us

Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

Experience the Culture Value Chain