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Digital customer experience priorities for leaders in 2023

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Digital Experience (DX)

Harness the power of next-gen technologies and digital accelerators to create the best high-tech, high-touch experiences.

At TELUS International, we focus on lean, agile, human-centered design. We take ownership of the digital customer journey from design, build and deliver to operate and optimize. Leverage our automated and intelligent engagement tools for digital transformation.

AI & Bots

Integrate next-gen intelligent solutions for improved CX.

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Omnichannel CX

Enhance CX across all channels with our holistic approach.

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Enterprise Mobility Solutions

Leverage our “best-fit” mobile approach for consistent user experiences.

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Cloud Contact Center

Enjoy cloud reliability and scalability with our hosted, on-demand platform.

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Big Data Analytics

Break down huge volumes of data into meaningful, actionable insights.

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Platform Transformation

Address the problems inherent in legacy systems and digital adoption.

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UX / UI Design

Ensure a great user interface with an unforgettable user experience.

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

Thought Leadership

A trailer for now: Questions for now — Compelling perspectives on digital CX

Digital Experience

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Now we're talking: Multimodal voice and the future of digital CX

Digital Experience

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The top digital customer experience trends in 2023

Digital Experience

We can help

Learn more about our Digital Experience solutions

Speak with a digital CX specialist today.

Proven formula for results

See how the Culture Value Chain can transform your customer experience organization.

Experience the Culture Value Chain