Intelligent Insights delivers the tools and controls you need to scale your digital workforce.
A partner agnostic platform that can be integrated with market leading chatbot and RPA solutions such as intelligent TELUS International Assistant, Blue Prism, UiPath, Automation Anywhere and many more.
Digital workforce management
Improve RPA and chatbot efficiencies in a collaborative environment that brings together human and digital co-workers.
Real-time visual reporting
Visualize the performance of your digital workforce, no matter how large or diverse, with easy to read information that can be exported and shared in a variety of user-friendly formats.
Reduce bot sprawl and minimize downtime with full visibility of scheduled bot performance across your entire enterprise to make full use of your license agreements.
Built-in ROI calculator
Monitor your collective cost savings by bot and/or business unit in less than three simple clicks.
Streamline internal bot proposal submissions and approvals with easy to navigate workflows.
Efficiently manage your digital workforce
Leverage the potential of your digital co-workers and ensure your investment is fully realized by overcoming siloed automation programs.
Make strategic decisions with the full picture of your digital workforce.
Robotic Process Automation (RPA)
Discover how TELUS International’s RPA solution can help your organization work smarter, not harder.
Optimize your digital workforce
Learn how TELUS International can help you meet your hyperautomation goals.
The value of Intelligent Insights
Intelligent Insights, which creates a single Center of Excellence (CoE), enables you to track your digital operations on a centralized platform to monitor effectiveness, cost saving, license utilization and opportunities for innovation. Simplify the process of managing multiple automation solutions and reduce bot sprawl in one dashboard.
Additional benefits include:
- Increased visibility and performance of digital co-workers
- Improved bot lifecycle management and flexibility
- Streamlined workflows and optimized automations
- Enable team members to manage the digital workforce
- Measurable ROI for multiple automations
Intelligent Insights delivered impressive results for a leading telecom company:
Over $24 million in cost savings
More than 12 million transactions completed by digital co-workers
Over 800,000 hours saved
More than 160 processes automated