Quick Demos
Looking to kick the tires? Start by exploring a few of our quick, interactive demos across a small selection of industries:
Don't judge a bot by its cover!
To design valuable customer experiences, an intelligent bot platform must have many solid attributes. Here are a few of our key features:
Sentiment-based routing
Senses customer sentiment and intuitively routes chats to human support if required.
No more...sorry, I don't speak...
Troubled by how to meet growing multilingual customer needs? Supports multiple languages with built-in language translation.
Legacy knowledge base integrations
Enables your customers and support representatives to traverse through your legacy / static knowledge bases in an efficient manner.
Proactive responses
Senses user activity / preference over channels to provide the most relevant responses.
Context aware
Intelligently picks up on the context of the conversation and seamlessly presents relevant information across devices.
Voice-enabled
Tired of typing? Users can converse with the bot via natural language.
Plug & play NLU
Enables natural language understanding (NLU) via empathetic conversations that recognize sentiment for appropriate responses and actions.
Central repository
Refers to a single repository, taking advantage of shared knowledge across multiple bot deployments.
We play nice with others
Our bot platform plays nicely with others. Integrate with leading channels and devices including:
You're in control
In addition to our numerous bot tech features above, you're in charge of how you want your bot to run and look.
Transaction-based pricing
Avoid large upfront investments. Quickly realize the benefits of this self-service technology by paying only for what you use.
On-premise & cloud deployments
Choose from flexible deployment options to address all types of data and personally identifiable information (PII).
Low-code/No-code
Configure and create your business-specific conversation chat flows without any technical expertise.
Fanatical learning
Refine your bots intellect with every unhandled message and supervise its learning.
Customize UI & personality
Personalize the design of your chatbot to align to your brand standards.
Customizable analytics
Drill down to popular intents, channel-specific usage, and business-specific metrics that drive better CX.
Follow-up messages
Schedule follow-up messages to your customers / prospects based on the context of their last engagement or "next best action."
Broadcasting & campaigns
Drive campaigns of any volume and purpose across channels.
Flexible support
Seek support via different support packages to meet different needs, such as 24/7 coverage, phone support, and access to an experienced support manager.
Learn how our bot platform can transform your business
Speak with a digital CX specialist today.
Contact us