infrastructure management


Our Infrastructure Management and support services ensure that your servers and hardware deliver high performance levels while keeping your company data safe, secure and accessible to the right people. With TELUS International, you’re in good hands. Our parent, TELUS, is one of Canada’s top IT hosting providers, with over 20 years of experience managing infrastructure and IT services.

Network / Server / Systems Management

We work with you to thoroughly analyze business requirements and provide sustainable solutions that not only optimize IT infrastructure but also lower operational costs. Our solutions are tangible, flexible and scalable to improve system uptime and availability.

Unified Communications

Unify applications and contact channels such as voice, mobile, email, chat, SMS, and others to enhance consistency, efficiency and personalization.

Data Center Operations

Secure business data as well as optimize performance and efficiency of data centers employing a proactive and collaborative approach of managing facilities, computing assets, storage networks and server infrastructure.

Why TELUS International?

Let us manage and enhance your IT infrastructure for optimum performance. TELUS International is your partner for managing your entire IT infrastructure, enhancing the functionality of products and services at every stage.

Enhance operational efficiency

Benefit from cost-effective technical support services covering 24/7 operations across multiple time zones.

Ensure industry best practices

Our development processes support global enterprises and apply best practices including ITIL, ISO 20000, and CMMI within our Six Sigma Business Process Excellence framework.

Access always on support

Leverage our follow-the-sun, global, multilingual talent with a flexible and diverse skillset able to ramp on short notice to meet business demands.

Lower costs with higher availability

We deliver readily available, end-to-end, redundant and robust systems and infrastructure with predictable costs.

We can help

Learn more about our IM solutions

Speak with a digital IT specialist today.

Contact us

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