Trust, Safety & Security
Partner with TELUS International to actively manage risk, reputation, security and safety with our Trust, Safety & Security solutions and our proven Fraud Prevention & Detection services.
Our goal is to help keep your customers and employees safe and secure whether via social media and content moderation, channel and community management, user safety, ID verification, fraud detection and more. By combining the best mix of human intervention and technology automation, we can help your brand effectively manage risk and compliance. Further, we invest heavily in the well-being of our team members to ensure they have the utmost empathy and resiliency to handle the most sensitive, and even crisis, situations.
Thought Leadership
Overcoming challenges in audio content moderation
CX Best Practices
Customer care from anywhere
CX Best Practices
Three ways Aura is using CX to stand out from the pack
CX Best Practices
We can help
Proven formula for results
See how the Culture Value Chain can transform your customer experience organization.
Experience the Culture Value Chain