TELUS International Website User Terms

While TELUS International uses reasonable efforts to include accurate and up-to-date information on the Site, your use and browsing of the Site is at your risk. Nothing in the Site, including product or service information, shall add to or change any contract for products or services you may have with TELUS International, its suppliers or affiliates. Everything on the Site is provided to you "AS IS" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY INCLUDING, BUT NOT LIMITED TO, IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS OR SUITABILITY FOR A PARTICULAR PURPOSE, ACCURACY, TIMELINESS, RELIABILITY, TRUTHFULNESS OR COMPLETENESS OF INFORMATION, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR INTER-OPERABILITY OF PRODUCTS OR SERVICES. Changes or updates to the content of the Site may occur without notice.

The information on the Site is for informational purposes only. You agree that you will use the Site and any Content found on the Site solely for your personal, lawful purposes and that you shall not use any information contained in the Site or the links to the Site in any claims, proceedings, suits or actions against TELUS International, its suppliers or affiliates. In addition, you may not: (a) post, upload, publish, display, encode, reproduce, transmit or otherwise distribute or disseminate information or material on the Site: (i) constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability; (ii) which is protected by copyright or other intellectual property right or derivative works thereof, without obtaining permission of the rights holder; (iii) promoting racism, bigotry, hatred or physical harm of any kind against any group or individual, could be harmful to minors, or harasses or advocates harassment of another person; or (iv) which solicits passwords, personal information, funds, goods or services or otherwise solicits information for commercial or unlawful purposes; b) engage in any conduct that impersonates a person, licensed professional, business or entity, including TELUS International and our employees and agents; or (c) otherwise use the Site in a way that is contrary to law or which could adversely impact use of the Site or the Internet by other users including the posting or transmitting of other information or software containing viruses or other disruptive components. TELUS International reserves the right (but not the obligation) at our sole discretion to refuse or delete any User Content and to suspend or terminate your access to the Site without notice upon a violation of attempted violation of these User Terms or for any other reason.

This Site may contain links to other websites that are not under the control of TELUS International. TELUS International is not responsible for and makes no representations or warranties concerning the contents of any linked site, any information collection, use or disclosure practices through a linked site or any link contained in a linked site (collectively the “Linked Sites”). It is your responsibility to verify any information contained within the Linked Sites before relying on it. Also, the information contained in the Linked Sites may be changed or updated at any time without notice. TELUS International provides links as a convenience and the inclusion of any link does not imply endorsement, investigation or verification by TELUS International of the Linked Site. Your use of Linked Sites is at your own risk and may be subject to terms and conditions contained in the Linked Sites, which you should locate and review.

All text, comments, messages information, data, graphics, interfaces, articles, photographs, images, illustrations, artwork, software, trademarks, logos, sounds, music, video and code, including but not limited to the design, structure, selection, co-ordination, expression, “look and feel” and arrangement of the foregoing, (collectively “Content”) on the Site is proprietary and is owned, controlled or licensed by or to TELUS International, and is protected by all applicable laws and rights, including but not limited to, trade mark and copyright laws, various other intellectual property rights and laws and unfair competition laws. Except as permitted by these User Terms or otherwise by applicable law, no part of the Site and no Content may be reproduced, transmitted, copied, published, republished, mirrored, uploaded, posted, displayed, encoded, translated, transmitted or distributed in any form or by any means or stored in any retrieval system in any way without TELUS International’s consent. You may use information on TELUS International products and services from the Site provided that: (i) you do not remove any proprietary notices, (ii) such use is for personal, non-commercial purposes, (iii) you do not share or make accessible such information on any networked computer or broadcast of any sort, (iv) you make no modification to such information, and (v) you do not make any claims, representations or warranties with respect to such information.

By posting or uploading to the Site any text, comments, messages, information, data, graphics, articles, photographs, images, illustrations, artwork, software, trademarks, logos, sounds, music, video, code or any other form of content or information (collectively "User Content"), you warrant that you own all rights or have obtained all third party consents, waivers, permissions or licenses with respect to the User Content and that neither you nor any third party will object to the use of your User Content by TELUS International; (ii) consent to your name, address and e-mail address appearing as the contributor of any User Content that you may post, share or otherwise associate with the Site as applicable, and to the disclosure and display of such information and any other information which appears in or is associated with the User Content; (iii) agree that TELUS International is not responsible for any loss, damage, or corruption that may occur to your User Content or any content that you may claim to be yours; and (iv) agree that any User Content that you provide for display on the Site will be considered non-confidential. TELUS International may edit or remove User Content whether or not it is in violation of the provisions of these User Terms. TELUS International is not responsible for User Content in any way. You hereby grant to TELUS International a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, distribute and sublicense any and all material or information submitted by you to TELUS International and to incorporate it in other works regardless of form, medium or technology and you waive any and all moral rights in the foregoing in favor of TELUS International. If you post User Content to any part of the Site, you understand and agree that anyone with access to the Site will be able to access, use and disclose any information that you include in any such content (including, without limitation, any personal information such as your name, e-mail address, etc.). If you do not want the public to be able to access your User Content, you should choose not to leave User Content on the Site. You understand and agree that TELUS International shall not be liable for any access to, use of or disclosure of any information you include in any such User Content.

TELUS International is under no obligation to monitor the Site and assumes no responsibility or liability should any content on the Site be modified or altered in any way without TELUS International's consent. However, you agree that TELUS International has the right to, without notice or liability, monitor use of the Site and monitor, review and retain such content, material or information; and (ii) disclose to third parties any information or any content, material or information associated with the Site by or about you or your use of the Site if TELUS International believes that such activity is necessary to provide access to the Site, ensure adherence to or enforce these User Terms or any other TELUS International user terms, policies or guidelines, comply with applicable law, respond to any allegation of illegal or unlawful conduct or omission or claimed violation of third party rights, or protect TELUS International or others.

TELUS International does not warrant that any product or service description or other content on this Site is accurate, complete, reliable, current or error-free. Price and availability information is subject to change at any time without notice.

You are responsible for maintaining the confidentiality of any TELUS International account that you may hold, including all login usernames and passwords that you may use to access any part of the Site. You are similarly responsible for all uses of your TELUS International account through the Site whether or not such uses are actually authorized by you.

You acknowledge that you have read the TELUS International Privacy Policy (as it may be updated from time to time) (the "TELUS International Privacy Policy") and hereby consent to the collection, use and disclosure by TELUS International and its agents of your personal information (whether previously collected or to be collected) for the purposes identified in the TELUS International Privacy Policy.

TELUS International assumes no responsibility and shall not be liable for any damages caused by malicious programs including viruses, worms, malware or other forms of contamination or activity that may infect your computer equipment or other property or any other damage to the same on account of your access to, use of or browsing in, the Site or your downloading of any materials, data, text or images from the Site.

You agree to indemnify and hold TELUS International, its suppliers, affiliates and related companies harmless from and against any and all claims, liabilities, costs and expenses, including reasonable legal fees, related to any violation of these User Terms by you or in connection with your use of the Site or with the placement or transmission of any message or information on the Site by you.

Neither TELUS International, its suppliers, affiliates and their respective directors, officers, employees, consultants and agents nor any other party involved in creating, producing or delivering the Site is liable for any direct, indirect, incidental, special, consequential, punitive or other damages whatsoever including business interruption, loss of use, data, information or profits (regardless of the form of action, including but not limited to contract, negligence or other tortious act) arising out of or in connection with your access or use of, or inability to use, the Site even if TELUS International has been advised of or foresees the possibility of any damages occurring.

TELUS International's failure or delay in insisting upon or enforce strict performance of any provision of these User Terms shall not be construed as a waiver of any provision or rights.

Regardless of where you access the Site, you agree that these User Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada and you agree to be bound by the laws of that jurisdiction.

Some products and services referred to on the Site may not be available in parts of TELUS International's operating territory.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. https://www.cigna.com/legal/compliance/machine-readable-files

These User Terms, including all other documents incorporated by reference in these User Terms, are binding and constitute an agreement between TELUS International and you with respect to your use of this Site. If any part of these User Terms is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions of these User Terms. You agree to these User Terms and all related documents being written solely in the English language.