Safeguard your user community
For over 16 years, TELUS International has supported the customer experience (CX) needs of top global brands. From customer care to content moderation to bots and AI, we have the people and tech to grow and protect your brand. Get to know us! Or at least grab some of our free CX resources below, starting with our Content Moderation Best Practices here.
Trusted by 600+ clients across the globe
Digitally-led CX solutions to scale your business
Fueling any stage of company growth, we design, build and deliver high-tech, high-touch customer experience solutions powered by next-gen tech.
Protect your user communities via content moderation
With a wealth of experience, we are a trusted partner for brands looking to build their content moderation and overall trust & safety programs. Every day, we help companies safeguard their user communities, identify risks, prevent fraud, and/or protect online marketplaces for safe transactions. Check out our free guide to Content Moderation Best Practices.
Deliver unforgettable customer experiences
From unicorns to established brands, we handle millions of customer care interactions annually. Putting customers first across all traditional and digital CX channels is what we do. Let us help scale your global CX operations. Our engaged teams deliver CX support in over 50 languages across 20 countries. Need help with where to get started? We've got you covered.
Build good bots to help grow your biz
We can help make your CX operations friendlier and smarter via our AI solutions including bots and self-serve automation. It's amazing what a good bot can do - especially when you partner with a digital CX expert with hundreds of bots under their belt. When ready, our digital experts are standing by. But for now, see what other execs have to say about implementing chatbot tech.
Global clients
Countries for CX / digital support
CX support languages
World-class employee engagement
Award-winning, engaged CX programs
At TELUS International, we strive for the best, most engaged work environments around.