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Safeguard your user community

For over 16 years, TELUS International has supported the customer experience (CX) needs of top global brands. From customer care to content moderation to bots and AI, we have the people and tech to grow and protect your brand. Get to know us! Or at least grab some of our free CX resources below, starting with our Content Moderation Best Practices here.

Trusted by 600+ clients across the globe

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daimler logo
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epic google
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Digitally-led CX solutions to scale your business

Fueling any stage of company growth, we design, build and deliver high-tech, high-touch customer experience solutions powered by next-gen tech.

Protect your user communities via content moderation

With a wealth of experience, we are a trusted partner for brands looking to build their content moderation and overall trust & safety programs. Every day, we help companies safeguard their user communities, identify risks, prevent fraud, and/or protect online marketplaces for safe transactions. Check out our free guide to Content Moderation Best Practices.

Deliver unforgettable customer experiences

From unicorns to established brands, we handle millions of customer care interactions annually. Putting customers first across all traditional and digital CX channels is what we do. Let us help scale your global CX operations. Our engaged teams deliver CX support in over 50 languages across 20 countries. Need help with where to get started? We've got you covered.

Build good bots to help grow your biz

We can help make your CX operations friendlier and smarter via our AI solutions including bots and self-serve automation. It's amazing what a good bot can do - especially when you partner with a digital CX expert with hundreds of bots under their belt. When ready, our digital experts are standing by. But for now, see what other execs have to say about implementing chatbot tech.


Global clients

Countries for CX / digital support

CX support languages

World-class employee engagement

Award-winning, engaged CX programs

At TELUS International, we strive for the best, most engaged work environments around.

Fast Co Innovators
HFS Top 10 CX Services 3-overall
TELUS International AI Breakthrough Awards 2021
Nelson Hall Neat Leader 2021 Award
IAOP Global Outsourcing 100 logo with 2022 in the background

Compliant with top standards and accreditations

HITRUST certification
PCI certification
ISO certification
ITIL Certification logo
AICPA SOC certifications

Ready to learn more?

Get in touch with one of our digital CX experts.