With its massive English-speaking population (second largest to the U.S.) and well-educated workforce, India remains a top global contact center and IT outsourcing destination.
TELUS International operates three sites in India - two in Noida and one in Bengaluru. Noida is a planned city developed over 40 years ago as a satellite of Delhi. As part of the National Capital Region, Noida is considered to be India’s greenest city with tree lined roads and ample green spaces. Whereas Bengaluru is the center of India’s high-tech industry, often referred to as the IT capital or Silicon Valley of India for its concentration of R&D, electronics and software companies.
CX and IT delivery centers
Prime destinations - Noida & Bengaluru
People employed in the outsourcing industry
Largest English-speaking country in the world after the U.S.
Virtual Site Tour: India
With two sites in Noida and one site in Bengaluru, TELUS International India is your perfect partner for next-gen IT solutions and customer experience innovation. We’re all about unleashing great ideas and designing simple solutions to enable your digital transformation journeys. Have a look at our creative spaces aimed at driving innovation, accelerating digital solutions, and fostering team engagement.
With two sites in Noida and one in Bengaluru, TELUS International offers the space and capabilities to transform your digital CX operations.
Located in a large IT business park, our Noida offices are within 30 miles of Indira Gandhi International Airport and within walking distance to recommended hotels. Further, like all of our global locations, our sites include numerous amenities to keep our team members engaged and focused on delivering results. This includes bright offices, break rooms, recreational facilities and easy access to onsite and offsite restaurants, shopping and transportation.
As stated by Forbes, India is now the world's fastest-growing large economy, and probably will be for years - if not decades - to come. As a result, it’s easy to see why doing business in India remains an attractive consideration for growing companies.
Local business know-how
Doing business in India is full of potential but it helps to have a partner that understands the customs, cultures, systems and economy to pave the way for a successful business venture. Having acquired established India and U.S.-based Xavient Digital in 2018 and Playment in 2021, TELUS International secured the infrastructure, local expertise and business know-how to ensure operational success.
Expanded language capacity
Our expansion into India has added great depth to our language capabilities with the ability to meet your needs for English, Hindi, Telugu, Tamil, Kanntada, Malayalam, Bengali, Punjabi as well as other foreign language requirements such as French, German and Spanish.
While we always select the best locations for our team members and clients, Noida has received special attention over the years. The city recently replaced Mumbai as the second-best reality destination and, in 2015, it was ranked the Best City in Uttar Pradesh and the Best City for Housing by the ABP News "Best City Awards."
Stable government support
The IT and outsourcing sector remains a top priority for the Government of India. As a result, the industry continues to enjoy favorable policies including tax exemptions, duty free exports and enhanced IT infrastructure. Further, the Ministry of Information Technology is dedicated to approving and implementing IT projects while streamlining regulatory processes.
Enhanced business performance
At our Noida location, we are committed to the highest standards when it comes to processes, quality control and overall project performance. We are Capability Maturity Model Integration (CMMI) Level 3 certified, ensuring a higher degree of predictability in project outcomes and better risk management for improved product quality and on-time delivery. We have also implemented ISO 9001, demonstrating our commitment to consistently providing products and services that meet or exceed customer and regulatory requirements.
Where to find us
Noida Candor Tech SpaceNoida
6th Floor, Building No. 5, IT ITES SEZ, Candor TechSpace, Plot No 20 & 21 Sector 135, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201304 India
Noida Special Economic ZoneNoida
Plot no.54, NSEZ E-10, E-15, E-21, E-24, D-5 (SDF BLOCKS) NSEZ, Phase-2, Noida, Uttar Pradesh, 201305, India
TELUS International IndiaBengaluru
Ground Floor of Building No.11. Cessna Business Park, SEZ Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road, Bengaluru, Karnataka, 560087, India