Content Moderation
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Content ModerationWhat generative AI means for content moderation
Now that bad actors can create and spread violative content with generative AI, brands must adapt. Learn more about content moderation in the age of GenAI.
E-bookContent ModerationThe future of content moderation: Strategies and tools for 2024 and beyond
Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.
Content ModerationGamesAligning content moderation operations to new legislation for a games client
Learn about TELUS International's work helping a successful games company maintain player safety on its social media channels with content moderation.
Case Study
Content ModerationTravel & HospitalityFour ways content moderation can build trust for travel and hospitality brands
Uncover how travel and hospitality brands can combat fake reviews, scams and more with a robust content moderation strategy.
Case StudyContent ModerationGamesProtecting the player community for a global games platform
See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.
Research & ReportsContent ModerationTELUS International a Leader in NelsonHall’s Evaluation Assessment Tool (NEAT) for Content Transformation Services
NelsonHall analyzed the performance of customer experience (CX) vendors offering content transformation services — including content moderation — for its NEAT Evaluation.
Content ModerationGamesMore than a game: Why player communities need content moderation
Thriving player communities must be welcoming and safe. Read up on the important role of content moderation in the games industry.
Content ModerationHow can brands keep up with algospeak?
On this episode, we discuss algospeak — online language meant to evade algorithmic detection — and how you can keep up.
Podcast
Content ModerationLocation, location, moderation: Selecting the right locale for your content moderation operations
Uncover why choosing the right location is essential for an effective content moderation outsourcing strategy.
Research & ReportsContent ModerationEverest Group 2023 PEAK Matrix for Trust and Safety Providers
Everest Group evaluated and compared 25 trust and safety providers for its 2023 Trust and Safety PEAK Matrix® assessment. Download the analyst report.
E-bookContent ModerationThe future of content moderation: Strategies and tools for 2023 and beyond
Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.
Content ModerationTechnologyTaking account: Why brands need to invest in profile moderation
To keep their communities safe, brands must moderate user-generated content, including the content of user profiles. Learn all about profile moderation.
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