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Placing customers & human connection first

Accelerating digital experiences through culture and innovation.

As a customer experience innovator, we design, build and deliver next-gen digital solutions for global and disruptive brands. Our integrated digital experience (DX) and customer experience (CX) solutions focus on building human connections without ever losing sight of what matters most – the value of corporate culture and its impact on engagement and innovation.

World-class employee engagement scores


Lower attrition rates vs. competitors

End-to-end service innovation

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2. shop - purple

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3. Serviceman - purple

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4. SpeakV3 - purple

Awards & Recognition

Digital Excellence

At TELUS International, we focus on lean, agile, human-centered design.

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  • 2020 Global Outsourcing 100 logo
  • 2019 Winner - Achievers 50 Most Engaged Workplaces
  • Award logo


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North America
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Central America
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Global Coverage

Almost 50,000 team members deliver integrated customer experience and next-gen digital IT solutions in over 50 languages to some of the world’s largest and most respected brands – all from the best outsourcing destinations.

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Team members


A few of our valued DX & CX partners

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Google logo
spectrum logo
dish logo
Vivino logo
Zynga logo
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